Tech Support Specialist - Military veterans preferred

Raytheon (


  full-time   employee

United States

Raytheon IIS is seeking a team player, who must be able to perform testing and fault isolation of the NATO Sea Sparrow ESSM Launching System and Tracker Illuminator System in a customer focused environment. Individuals will be accountable to commitments within the Raytheon Company and/or Sea Sparrow Program, should be able to identify process improvement opportunities, and expected to escalate issues to leadership for resolution (as required). Under limited supervision, the Technical Support Specialist performs a wide variety of technical tasks in support of NATO Sea Sparrow Weapon System including processes, engineering, quality control, calibration, production/test environment, and field operations. Tests, troubleshoots and repairs at the System level and Stand Alone of each individual cabinet within the NATO Sea Sparrow System. Also maintains and installs a wide variety of electronic, electromechanical, and mechanical equipment. Observes, analyzes and reports test data, and when appropriate make necessary repairs to equipment. Works on hydraulic, pneumatic, electromechanical, mechanical and related equipment by performing one or a combination of the following using drawings, wire lists and technical repair standards: disassemble/reassembles, removes, installs, repairs and modifies components of the NATO Sea Sparrow Missile System within the facility and on board ships. Troubleshoots and repairs sub-assemblies and system cabinets. Checks work for correctness. Performs other duties as required.

Required Skills:

  • 6 years of applicable experience
  • Must be a US Citizen with current/active Secret Security Clearance
  • Experience using micrometers, torque measuring devices, tap and die tools, dial indicators and depth gauges.
  • Ability to read and interpret drawings to perform measurements and troubleshoot electronic equipment
  • Highly professional demeanor and demonstrated ability to multitask.
  • Demonstrates superior oral and written communication skills.
Desired Skills:
  • Demonstrates problem solving skills.
  • Excellent ability to work in team environment.
  • Have a thorough knowledge of NATO Sea Sparrow sub-assemblies and system cabinets.
  • NSSMS operator to include Legacy, MOD 12/13, MOD 14/15 and ESSM.
Required Education (including Major):
  • High School or Equivalent.
  • Fire Controlman Class ā€œAā€ School.
  • NATO Sea Sparrow Missile System Class ā€œCā€ school.

This position requires either a U.S. Person or a Non-U.S. Person who is eligible to obtain any required Export Authorization. 145382

Raytheon is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.