Senior Technical Support Specialist - Military veterans preferred

Raytheon Space and Airborne Systems (SAS) is looking for a2nd Shift Senior Technical Support Specialist to join the SAS Hardware Quality Team. As a Tech Support Specialist, this person will support multiple programs within the Intelligence, Surveillance & Reconnaissance Systems (ISRS) Mission Area.

Responsibilities include, but are not limited to:

• Works from planning sheets, blueprints, quality control specifications, oral and written instruction, and contractual requirements.
• Inspects all types and series of electronic hardware to determine that rework, modification, and repairs conform to contractual/drawing requirements.
• Inspects and accepts electronic hardware referencing quality control standards, workmanship, and drawing specifications; by checking such items as parts, wires, solder joints, and terminals, using appropriate inspection devices.
• Inspects and rejects for tests or rework or otherwise approves hardware as acceptable.
• Prepares reports and maintains records as required
• Performs incidental related duties as assigned or required.

The ideal candidate will:

• Demonstrate good communication skills, both oral and written.
• Capable of communicating quality and engineering criteria/issues to all levels of factory employees.
• Ability to read and perform inspections using the assembly instructions and engineering drawings. This will require a good understanding of reading and interpreting engineering drawings.
• Ability to perform configuration verification on all levels of assemblies/hardware.
• Ability proficient in the use of all configuration tools such as PDM and Microsoft Access database files.
• Ability to verify that all operations have been completely performed and accepted, including acceptance testing.
• Experience with assembly requirements as defined in J-STD-001.
• Ability to verify all entries in VM have been correctly completed and closed on all levels.
• Proficient in the understanding of torque and assembly methods/processes.
• Prior experience as an Inspector or CEA and be capable of obtaining a secret clearance.
• Ability to inspect/evaluate optics per drawing/WQ&s and determine accept/reject criteria.
• Experience with electro-mechanical assemblies.
• Pass an eye examination critical for quality inspection.
• Ability to pass the Solder Training and Certification Testing.
• U.S. Citizenship status is required as this position will require the ability to access US only data systems.

Required Skills:

• 6 years’ relevant work experience
• At least 2 years of experience as a Quality Inspector or comparable experience.
• Experience using calibrated inspection measurement tools such as micrometers, calipers, microscope, ruler.
• Experience with Drawing/Blueprint reading.
• Ability to understand and communicate with engineering teams, facilitators, and managers.
• Ability to recognize and enforce compliance to Raytheon policies and procedures.
• Excellent communication skills both written and verbal
• Ability to perform quality inspections with minimal mentor oversight.
• Experience with hardware returned from the field (Mission Support).

Desired Skills:

• Experience with Microsoft Office suite.
• Ability to work with a high degree of confidence and efficiency.
• Strong personal commitment to the successful completion of all projects.
• Demonstrates a high level of initiative (self-starter) requiring minimal supervision.

Required Education:

• High School Diploma or equivalent

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Raytheon is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.