United States of America - Virginia, Fairfax
AECOM's Fairfax, VA office is seeking an experienced, creative, and highly talented SSP Supervisor in the Fairfax, VA region. This position will be a direct report to the Regional Safety Service Patrol (SSP) Manager with direct communications with front-line staff throughout their area of responsibility.
The responsibilities of the SSP Supervisor include, but are not limited to:
Coaching, mentoring and training development of SSP staff
Real-time shift management and scheduling for readiness of operation staff and assigned equipment
Communicate with mid and high-level staff in real-time incident management status
Present recurrent staff training needs and materials
Participation in After Action or other assigned meetings as requested
Ensure adherence to established policies and procedures
Maintain up-to-date training and certifications
Other ad-hoc initiatives as assigned by the Project Management Team
Front line supervisor who manages individual contributors.
Responsible for the overall quality of staff’s work and oversees projects.
Has project or task level financial accountability.
Typically supervises a headcount of less than 10 people.
High School / GED Equivalent
2 or more years prior experience as Traffic Monitoring Patroller or other related experience
Be a minimum of 21 years of age
Must pass a State and Federal criminal history/security background check; must also successfully complete Virginia Department of Transportation fingerprint-based Criminal History Records Check (CHRC).
Possess a valid Virginia Class D License and a clean driving record in the last 7 years, including no suspension of license or single violation that Virginia Motor Vehicle treats as worth 6 demerits. Employees must also participate in monthly MVR monitoring program and maintain a satisfactory driving record as a condition of employment.
Must pass a pre-employment drug screen and successfully participate in the program’s mandatory random drug screening process.
Physically able, with or without an accommodation, to work in outdoor environments with uneven terrain, variable outdoor conditions including heat, cold, moisture, dust, dryness, noise, and automotive-related chemicals (e.g., fuels, coolants, lubricants, etc.); position requires frequent operation of vehicles, lifting of less than 25 pounds, and work around heavy, moving, dangerous equipment; often standing/walking, repetitive bending & stooping, lifting of 25-75 pounds, working with arms above shoulder level, and power gripping/squeezing (hand tools, levers, etc.); occasional work at heights, and work on electrical circuits; rare lifting of greater than 75 pounds, and stair climbing. Position will include wearing associated personal protective equipment.
2+ years of experience as Safety Service Patrol, incident management, dispatch, civil engineering or other Traffic Management experience
1+ years of experience as Safety Service Patrol Supervisor or supervisory experience in another industry/job.
Associate’s degree in incident management, dispatch or transportation related field or a combination of education and practical experience in similar roles
Possess or be able and willing to obtain CPR certifications
Basic competency in using computers such as laptops, smart pads.
Working knowledge of basic automotive repair
Demonstrate positive customer service attitude - both to co-workers (internal customers) and Customers
Ability to work alternate work schedules and on-call duties at a 24/7/365 operation center; Schedules are dictated by need of operation and stated in advance. Schedules will vary.
What We Offer
When you join AECOM, you become part of a company that is
pioneering the future . Our teams around the world are involved in some of the most cutting-edge and innovative projects and programs of our time, addressing the big challenges of today and shaping the built environment for generations to come. We ensure a workplace that encourages growth, flexibility and creativity, as well as a company culture that champions
inclusion, diversity and overall
employee well-being through programs supported by company leadership. Our
core values define who we are, how we act and what we aspire to, which comes down to not only
delivering a better world , but working to “make amazing happen” in each neighborhood, community and city we touch. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.
Job Category Transportation Operations Management / Traffic Monitoring
Business Line Transportation
Business Group Design and Consulting Services Group (DCS)
Country United States of America
Position Status Full-Time
Requisition/Vacancy No. 223304BR
Clearance Required No
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.