Italy - Catania, NAS Sigonella
Purpose and Scope:
The incumbent, under general supervision, performs the network/system administration and help desk functions supporting a designated customer contract or program.
Supports the design, installation, maintenance, administration, and support of internal computer systems and networks in a multi-protocol LAN/WAN environment.
Assists with basic configuration, monitoring, maintenance and analysis of data processing equipment, databases and video systems.
Installs and upgrades operating systems and other application software in a LAN/WAN client/server environment.
Provides Help Desk support, including troubleshooting and problem resolution, for all LAN/WAN hardware and software.
Maintains and manages connectivity through the use of TCP/IP, IPX/SPX, NDS, NT Domain strategies and protocols.
Maintains and manages cross platform inter-connectivity including communication protocols, directory services and log in authentication.
Configures and troubleshoots circuit to packet devices in support of customer operations
Maintains and manages connectivity between multiple remote locations through the use of WAN equipment and services.
Maintains and manages LAN/WAN security requirements through proper software/hardware tools and procedures including router and firewall management.
Provides end-to-end support for remote users of specialized remote control computer systems.
Assists with consultation in network and computer operations, design, planning, and maintenance.
Assists with Satellite Communications operations and preventive maintenance.
May support research and contribute recommendations for products for evaluation, testing, implementation and integration.
Perform all other position related duties as assigned or requested.
Must possess and maintain an active TS DoD security clearance (US citizenship required - no dual citizenship). Must be able to achieve and maintain Italy -Technical Expert Status Accreditation (TESA).Associates degree in a technical discipline or equivalent academic, military or technical training and 6 years of directly related experience. Possess Comp TIA Security+ Certification is mandatory. Trained in information assurance to DoD 8570.01-M IAT Level II. Completion of Cisco Certified Network Associate (CCNA) desired. The incumbent must have basic level skills, knowledge, and technical competence in the maintenance and management of LAN/WAN computer software and hardware and video systems. Possess familiarity with network topology, communication standards, protocols, data transmission technology, and routers/switches. Possess experience in multi-protocol client server environments. Must be self- directed and able to establish and meet project guidelines/timelines. Possess communications skills capable of writing recommendations, reports, purchase justifications, memos, and miscellaneous documentation. Verbal Communication skills to allow for interacting with all unit employees. Possess a valid state issued driver’s license.
Prior experience in a Remotely Piloted Aircraft (RPA) working environment.
What We Offer
When you join AECOM, you become part of a company that is
pioneering the future . Our teams around the world are involved in some of the most cutting-edge and innovative projects and programs of our time, addressing the big challenges of today and shaping the built environment for generations to come. We ensure a workplace that encourages growth, flexibility and creativity, as well as a company culture that champions
inclusion, diversity and overall
employee well-being through programs supported by company leadership. Our
core values define who we are, how we act and what we aspire to, which comes down to not only
delivering a better world , but working to “make amazing happen” in each neighborhood, community and city we touch. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.
Job Category Information Technology
Business Line Management Services
Business Group Management Services Group (MS)
Position Status Full-Time
Requisition/Vacancy No. 219478BR
Clearance Required Yes
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.