Tech Support Specialist Sr - Military veterans preferred

Raytheon (


  full-time   employee

United States

Sr. Hardware Quality Specialist
Opportunity for a Sr. Hardware Quality Specialist with hands-on hardware quality inspection experience to become a key part of Operations Quality in a busy manufacturing environment.
Here at Raytheon, our Operations QualityTeam ensures product and process quality with an emphasis on Product Compliance, Customer Satisfaction and Continuous Improvement.
As a Sr. Hardware Quality Specialist you’re a key member of the manufacturing support team for final product acceptance, including hands-on inspection and presentation of deliverable hardware to the customer representative.
In this role, your responsibilities will include:

  • Hands-on work with inspection methodology for electro-mechanical assemblies and interpretation of MIL and ANSI specifications and drawing interpretation to make confident quality dispositions of suspect non-conformances
  • Physical inspection review of deliverable hardware as well as build documentation as required by process, technical data package, and contractual flow down.
  • Serving as the liaison between quality management and customers for the final sale of deliverable hardware.

This role will require obtaining a secret clearance.

Required Skills:
  • 8+ years of general hardware quality inspection experience
  • Experience working in a manufacturing environment with accept and reject criteria for general quality workmanship.
  • Experience working with assembly build processes, interpreting drawings and/or contractual flow down

Desired Skills:
  • Previous experience manufacturing printed circuit board assemblies (surface mount technology and thru-hole technology)
  • Working knowledge of industry technical standards (such as J-STD-001, IPC-A-610), preferred J-STD-001 or IPC-A-610 Certification
  • Experience working in a Represented Workforce environment
  • Electro-mechanical manufacturing background
  • Experience presenting deliverable hardware assemblies to DCMA (Defense Contract Management Agency) for final hardware acceptance.
  • Good organizational skills and ability to effectively coordinate multiple activities; self-motivated and ability to work with minimal supervision.
  • Excellent oral and written communication skills.
  • Personal ownership and accountability, the ability to find solutions in difficult situations
  • Proven ability to work proactively with others, driving decisions while also functioning as a team.
  • Ability to walk back and communicate concerns to operations and support team.
  • ASQ certified Inspector
  • Associate’s Degree or related experience with certification

Required Education (including Major):
High School diploma or equivalent (GED)

About Raytheon
Raytheon Company is a global technology and innovation leader specializing in defense, government and cybersecurity markets throughout the world. With a history of innovation, Raytheon provides state-of-the-art electronics, mission systems integration and other capabilities in the areas of sensing; effects; and command, control, communications and intelligence systems; as well as a broad range of mission support services.
Raytheon Integrated Defense Systems brings together the talented professionals, cutting-edge technologies and innovative solutions that ensure the success of our customers’ missions worldwide.
A key element of our growth is our strong commitment to the global marketplace. We sell products and services to customers in 80 nations, and our international opportunities and pursuits are growing.

This position requires either a U.S. Person or a Non-U.S. Person who is eligible to obtain any required Export Authorization. 147199

Raytheon is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.