full-time employee contract
United States of America - Michigan, Southfield
POSITION IS BASED OUT OF CLIENT LOCATION IN PORT HURON, MICHIGAN
Control Room Operators are responsible for monitoring and reporting incidents on the Port Huron and St. Clair County area highways. The primary responsibility of this position is to use intelligent transportation system devices to search for and verify incidents, lane closures and monitor congestion. Once the Operator has confirmed the information, first responders in the St. Clair County area and other control centers are notified along with the distribution of traveler information to motorists through various methods including electronic message signs.
Other responsibilities include:
Monitoring events and equipment status with closed circuit TV cameras (CCTV) and incident response crews.
Managing and logging events and congestion using the TMC software, and ITS devices, both electronic and in the field (e.g., speed sensors, CCTV cameras and Dynamic Message signs (DMS).
Coordinating and dispatching incident response crews to incidents in a safe, timely and efficient manner.
Detecting, confirming and tracking equipment faults affecting control room equipment (e.g., central system, computers, CCTV monitors, and large screen display units) and system field equipment (e.g., CCTV, VDS, DMS).
Coordinating with internal operations staff on all control room activities while communicating essential and timely incident data with external clients at regional traffic operations centers.
Informing first responders of traffic related events involving injury and assisting with coordination of lane closures and diversion routes.
High School Diploma
Michigan Driver’s License in good standing
Appropriate NIMS Certification within 90 days of employment
A working knowledge of the municipality and area traffic management organizations, including state, metro and local emergency services
An intimate knowledge of metropolitan roadways including their alternate names, the jurisdiction they are located, where the jurisdiction changes, and alternate routes that are available
An ability to synthesize information from multiple, diverse and simultaneous inputs, including automated road sensor data, 2-way radios, CCTV cameras, motorist assist vehicles and computer databases
Knowledge of personal computers and software, Microsoft Windows, MS Office
An ability to work calmly and accurately under intense pressure
90-day probation period
May be subject to short or no-notice work assignments
Controlled, indoor environment with dimmed lighting
Significant periods of sitting, CCTV monitor viewing, and data entry
Heavy telephone and computer usage
Closely supervised shift schedule; monitored performance with routine evaluation
What We Offer
When you join AECOM, you become part of a company that is
pioneering the future . Our teams around the world are involved in some of the most cutting-edge and innovative projects and programs of our time, addressing the big challenges of today and shaping the built environment for generations to come. We ensure a workplace that encourages growth, flexibility and creativity, as well as a company culture that champions
inclusion, diversity and overall
employee well-being through programs supported by company leadership. Our
core values define who we are, how we act and what we aspire to, which comes down to not only
delivering a better world , but working to “make amazing happen” in each neighborhood, community and city we touch. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.
Job Category Transportation Operations Management / Traffic Monitoring
Business Line Transportation
Business Group Design and Consulting Services Group (DCS)
Country United States of America
Position Status Part-Time
Requisition/Vacancy No. 224507BR
Clearance Required No
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.