Technical Support Specialist - Military veterans preferred

Raytheon (


  full-time   employee

United States

Raytheon Space and Airborne Systems (SAS) is looking for a 2nd Shift Technical Support Specialist to join the SAS Hardware Quality team. As a Tech Support Specialist, this person will support multiple programs within the Intelligence, Surveillance & Reconnaissance Systems (ISRS) Mission area.

U.S. Citizenship Status is Required as this position will require the ability to Access US Only Data Systems.

Responsibilities include, but are not limited to:

  • Works from planning sheets, blueprints, quality control specifications, oral and written instruction, and contractual requirements.
  • Inspects all types and series of electronic hardware to determine that rework, modification, and repairs conform to contractual/drawing requirements.
  • Inspects and accepts electronic hardware referencing quality control standards, workmanship, and drawing specifications; by checking such items as parts, wires, solder joints, and terminals, using appropriate inspection devices.
  • Inspects and rejects for tests or rework or otherwise approves hardware as acceptable.
  • Prepares reports and maintains records as required
  • Performs incidental related duties as assigned or required.

The ideal candidate will:
  • Demonstrate good communication skills, both oral and written.
  • Capable of communicating quality and engineering criteria/issues to all levels of factory employees.
  • Ability to read and perform inspections using the assembly instructions and engineering drawings. This will require a good understanding of reading and interpreting engineering drawings.
  • Ability to perform configuration verification on all levels of assemblies/hardware.
  • Ability proficient in the use of all configuration tools such as PDM and Microsoft Access database files.
  • Ability to verify that all operations have been completely performed and accepted, including acceptance testing.
  • Experience with assembly requirements as defined in J-STD-001.
  • Ability to verify all entries in VM have been correctly completed and closed on all levels.
  • Proficient in the understanding of torque and assembly methods/processes.
  • Prior experience as an Inspector or CEA and be capable of obtaining a secret clearance.
  • Pass an eye examination critical for quality inspection.
  • Ability to inspect/evaluate optics per drawing/WQ&s and determine accept/reject criteria.
  • Experience with electro-mechanical assemblies.
  • Ability to pass the solder training and certification testing.
Required Skills:
  • 4 years relevant work experience.
  • At least 1 year of experience as a quality inspector or comparable experience.
  • Experience using calibrated inspection measurement tools such as micrometers, calipers, microscope, and ruler.
  • Experience with drawing/blueprint reading.
  • Ability to understand and communicate with engineering teams, facilitators, and managers.
  • Ability to recognize and enforce compliance to Raytheon policies and procedures.
  • Excellent communication skills both written and verbal.
  • Ability to perform quality inspections with minimal mentor oversight.
  • Experience with hardware returned from the field (Mission Support).
Desired Skills:
  • Experience with Microsoft Office suite.
  • Ability to work with a high degree of confidence and efficiency.
  • Strong personal commitment to the successful completion of all projects.
  • Demonstrates a high level of initiative (self-starter) requiring minimal supervision.
Required Education:
  • High School Diploma
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Raytheon is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.