Retail Floor Supervisor
- Military veterans preferred
2019-09-18 DynCorp Recruiting (www.dyn-intl.com)
Oconus Marshall Islands
The Retail Floor Supervisor oversees the day to day retail store operations and management in compliance with the guidance set forth in the contract to operate a retail store at a military installation.
Answer customer questions, handle customer complaints in a cordial manner, implement customer suggestions on how to render better service in the stores and departments.
Maintain access control to the stores to ensure sales are limited to authorized customers per military installation policies.
Create effective work schedules for staff to ensure continuity of services, operations and hygiene.
Monitor standards and completes relevant documentation.
Implement training programs.
Ensure compliance with client/company health and safety regulations.
Manage and utilize first-in/first-out method for merchandise rotation and inventory control.
Maintain excellent hygiene throughout all store spaces and facilities.
Perform other duties as assigned.
Knowledge & Skills
Supervisory skills; working knowledge operating and managing a retail store
Excellent written and oral communication skills and ability to interact effectively with customers and other personnel
Ability to apply skills necessary to evaluate and resolve complex problems and situations
Exercise strong multi-tasking and time-management skills
Apply personnel and materials management skills for the efficient operation of the store.
Additional experience/education may be required by contract or assignment.
Experience & Education
Two (2) years’ experience in retail operations with one year of supervisory experience
High school diploma or equivalent
Bachelor’s degree from a four year accredited college or university preferred
Physical Requirements/Working Environment
Living and working conditions at the assignment location could be remote and uncomfortable.
Long hours, exposure to weather and hazardous conditions.
Personnel should be aware of moving on short notice and under adverse conditions.