Retail Floor Supervisor - Military veterans preferred

DynCorp Recruiting (


  full-time   employee

Marshall Islands

Job Summary
The Retail Floor Supervisor oversees the day to day retail store operations and management in compliance with the guidance set forth in the contract to operate a retail store at a military installation.
Principal Accountabilities
  • Answer customer questions, handle customer complaints in a cordial manner, implement customer suggestions on how to render better service in the stores and departments.
  • Maintain access control to the stores to ensure sales are limited to authorized customers per military installation policies.
  • Create effective work schedules for staff to ensure continuity of services, operations and hygiene.
  • Monitor standards and completes relevant documentation.
  • Implement training programs.
  • Ensure compliance with client/company health and safety regulations.
  • Manage and utilize first-in/first-out method for merchandise rotation and inventory control.
  • Maintain excellent hygiene throughout all store spaces and facilities.
  • Perform other duties as assigned.

Knowledge & Skills

  • Supervisory skills; working knowledge operating and managing a retail store
  • Excellent written and oral communication skills and ability to interact effectively with customers and other personnel
  • Ability to apply skills necessary to evaluate and resolve complex problems and situations
  • Exercise strong multi-tasking and time-management skills
  • Apply personnel and materials management skills for the efficient operation of the store.
  • Additional experience/education may be required by contract or assignment.

Experience & Education

  • Two (2) years’ experience in retail operations with one year of supervisory experience
  • High school diploma or equivalent
  • Bachelor’s degree from a four year accredited college or university preferred

Physical Requirements/Working Environment

  • Living and working conditions at the assignment location could be remote and uncomfortable.
  • Long hours, exposure to weather and hazardous conditions.
  • Personnel should be aware of moving on short notice and under adverse conditions.