Retail Floor Supervisor - Military veterans preferred

• Answer customer questions, handle customer complaints in a cordial manner, implement customer suggestions on how to render better service in the stores and departments.
• Maintain access control to the stores to ensure sales are limited to authorized customers per military installation policies.
• Create effective work schedules for staff to ensure continuity of services, operations and hygiene.
• Monitor standards and completes relevant documentation.
• Implement training programs.
• Ensure compliance with client/company health and safety regulations.
• Manage and utilize first-in/first-out method for merchandise rotation and inventory control.
• Maintain excellent hygiene throughout all store spaces and facilities.
• Perform other duties as assigned.

Knowledge & Skills

• Supervisory skills; working knowledge operating and managing a retail store
• Excellent written and oral communication skills and ability to interact effectively with customers and other personnel
• Ability to apply skills necessary to evaluate and resolve complex problems and situations
• Exercise strong multi-tasking and time-management skills
• Apply personnel and materials management skills for the efficient operation of the store.
• Additional experience/education may be required by contract or assignment.

Experience & Education

• Two (2) years’ experience in retail operations with one year of supervisory experience
• High school diploma or equivalent
• Bachelor’s degree from a four year accredited college or university preferred

Physical Requirements/Working Environment

• Living and working conditions at the assignment location could be remote and uncomfortable.
• Long hours, exposure to weather and hazardous conditions.
• Personnel should be aware of moving on short notice and under adverse conditions.