Field Service Rep - Light Wheel - Military veterans preferred

Job Summary

The Field Service Representative (Light Wheel Specialist) performs technical inspections and repairs on light tactical wheeled vehicles, material handling equipment and power generation equipment and their sub-systems IAW appropriate procedures and publications.

Principal Accountabilities

• Recommend and provide instruction to operators and maintainers on the correct operations and maintenance procedures for defense vehicle.
  
• Provide field support to military customers within the region.
  
• Coordinate with customers, dealers, and fellow employees to get service and parts expedited to the customer’s satisfaction.
  
• Anticipate and manage customer needs and develop recommended parts stocking requirements for upcoming field or maintenance operations.
  
• Manage defense, domestic and international field service efforts.
  
• Identify and record systemic issues and communicate back from the field.
  
• Conduct training in formal classroom setting to customers and service providers.
  
• Create and submit weekly field service reports.
  
• Support maintenance of service report database.
  
• Perform other qualified duties as assigned

Knowledge & Skills

• Must understand and be able to use technical manuals
  
• Must be able to read complex schematic diagrams
  
• Field of Expertise: Inspection, trouble shooting, repair and verification of wheeled vehicles, material handling equipment, power generation equipment and equipment
  
• Must have basic computer operating skills

Experience & Education

• Must have seven (7) years verifiable experience in inspection, verification, repair, and maintenance on light wheeled vehicles and equipment preferred.
  
• High school diploma or equivalent (GED)

Physical Requirements/Working Environment

• May be an austere environment

Travel

• Able to travel domestically and internationally