2019-11-02
AECOM (www.aecom.com)
Other
/yr
full-time
employee
Washington
United States
United States of America - Washington, D.C., Washington D.C.
Job Summary
Provide technical support by answering/responding to phone/e-mail to SSA employees, application & public website users.
Research, triage, troubleshoot and resolve reported COTS, proprietary and web-based software applications, desktop, intranet, telecom and basic network connectivity issues.
Support remote users and laptops using remote access applications.
Provides desk side support to executive level staff.
Manage group membership/creation and objects in Active Directory
Modify Windows server network shares and permissions
Minimum Requirements
High School diploma or equivalent, and two to four years of related experience
Windows, MS Office support skills
Troubleshooting and problem resolution for diagnosing and resolving PC hardware and software skills
Excellent oral and written communication skills
Ability to obtain Public Trust clearance
Preferred Qualifications
HDI or MS certifications
Ability to contribute to a high-performing, motivated workgroup by applying interpersonal and collaboration skills to achieve project goals
Ability to contribute to the creation of an environment that motivates individuals to work collaboratively as a team
What We Offer
When you join AECOM, you become part of a company that is
pioneering the future . Our teams around the world are involved in some of the most cutting-edge and innovative projects and programs of our time, addressing the big challenges of today and shaping the built environment for generations to come. We ensure a workplace that encourages growth, flexibility and creativity, as well as a company culture that champions
inclusion, diversity and overall
employee well-being through programs supported by company leadership. Our
core values define who we are, how we act and what we aspire to, which comes down to not only
delivering a better world , but working to “make amazing happen” in each neighborhood, community and city we touch. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.
Job Category Information Technology
Business Line Management Services
Business Group Management Services Group (MS)
Country United States of America
Position Status Full-Time
Requisition/Vacancy No. 226056BR
Clearance Required Yes
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.