Network Technician - Military veterans preferred



  full-time   employee


United States

United States of America - Washington, D.C., Washington D.C.

Job Summary

  • Provide technical support by answering/responding to phone/e-mail to SSA employees, application & public website users.

  • Research, triage, troubleshoot and resolve reported COTS, proprietary and web-based software applications, desktop, intranet, telecom and basic network connectivity issues.

  • Support remote users and laptops using remote access applications.

  • Provides desk side support to executive level staff.

  • Manage group membership/creation and objects in Active Directory

  • Modify Windows server network shares and permissions

Minimum Requirements

  • High School diploma or equivalent, and two to four years of related experience

  • Windows, MS Office support skills

  • Troubleshooting and problem resolution for diagnosing and resolving PC hardware and software skills

  • Excellent oral and written communication skills

  • Ability to obtain Public Trust clearance

Preferred Qualifications

  • HDI or MS certifications

  • Ability to contribute to a high-performing, motivated workgroup by applying interpersonal and collaboration skills to achieve project goals

  • Ability to contribute to the creation of an environment that motivates individuals to work collaboratively as a team

What We Offer

When you join AECOM, you become part of a company that is

pioneering the future . Our teams around the world are involved in some of the most cutting-edge and innovative projects and programs of our time, addressing the big challenges of today and shaping the built environment for generations to come. We ensure a workplace that encourages growth, flexibility and creativity, as well as a company culture that champions

inclusion, diversity and overall

employee well-being through programs supported by company leadership. Our

core values define who we are, how we act and what we aspire to, which comes down to not only

delivering a better world , but working to “make amazing happen” in each neighborhood, community and city we touch. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.

Job Category Information Technology

Business Line Management Services

Business Group Management Services Group (MS)

Country United States of America

Position Status Full-Time

Requisition/Vacancy No. 226056BR

Clearance Required Yes

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.