IT Specialist - Military veterans preferred

2019-11-09
AECOM (www.aecom.com)
Other

/yr

  full-time   employee


Aberdeen Proving Ground
Maryland
United States

United States of America - Maryland, Aberdeen Proving Ground

Job Summary

The work location for this position is on Aberdeen Proving Ground (APG) Maryland.

Provide technical implementation, configuration, monitoring, audit, administration, and support of network solutions to support the program and business operations in support of critical Government Acquisition tasks.

Essential responsibilities:

  1. Manages life-cycle sustainment of IT equipment.

  2. Ensure computers, printers, and other electronic communication devices are maintained.

  3. Responsible for ensuring the proper IT 5 is purchased for PdM personnel.

  4. Provide support for wide and local area network implementations while supporting all Government network security guidelines and processes.

  5. Manage network performance to maintain high quality transmission service on the network.

  6. Establish and maintain the network and component/ancillary items.

  7. Utilize monitoring, performance analysis, network management, software and hardware equipment to trouble shoot and isolate problems, gauge network performance and trace data and protocol activity.

  8. Install systems and trains customer to use new or changed applications.

  9. Begin to plan research, evaluate and recommend new computer network equipment and technologies.

  10. Devise solutions to moderately complex operational problems within the capacity and operation limitations of installed equipment.

  11. Directs on-site customer interface for program guidance, testing, systems analysis, and other system related tasks as needed.

  12. Prepares detailed documented requirements for selected activities (i.e., data management, configuration management, program management, etc.)

  13. Manages life-cycle sustainment of IT equipment.

  14. Plans and manages the implementation and integration of new technologies and updates to commercial software.

Perform all other position related duties as assigned or requested.

Other Responsibilities:

Safety - AECOM enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements and fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks and serving on safety committees and teams.

Quality - Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the AECOM Quality Policy and carry out job activities in compliance with applicable AECOM Quality System documents and customer contracts. Each employee must read and understand his/her Quality Management and Customer Satisfaction responsibilities.

Procedure Compliance - Each employee must read, understand and implement the general and specific operational, safety, quality and environmental requirements of all plans, procedures and policies pertaining to his/her job.

Minimum Requirements

Minimum Requirements:

Associate’s degree or technical diploma/degree in Computer Science, math, engineering or Information Technology with 7+ years of relevant experience; or Bachelor's degree in Computer Science, math, engineering or Information Technology with at least 2 - 4 years of job-related experience or equivalent for similar Government Program Offices. Excellent communications and analytical skills; demonstrated working knowledge of computer systems and integrated software application programs. Experience in network and server administration, desktop hardware and software support.

Additional Requirements:

  • Candidate must provide support for wide and local area network implementations while supporting all Government network security guidelines and processes.

  • Candidate must manage network performance to maintain high quality transmission service on the network.

  • Candidate must establish and maintain the network and component/ancillary items

  • Candidate must utilize monitoring, performance analysis, network management, software and hardware equipment to trouble shoot and isolate problems, gauge network performance and trace data and protocol activity.

  • Candidate must able to install systems and trains customer to use new or changed applications.

  • Candidate must be able to devise solutions to moderately complex operational problems within the capacity and operation limitations of installed equipment.

  • Candidate must be able to interface with on-site customer for program guidance, testing, systems analysis, and other system related tasks as needed.

  • Candidate must be able to prepare detailed documented requirements for selected activities (i.e., data management, configuration management, program management, etc.)

  • Candidate must be able to manage life-cycle sustainment of IT equipment.

  • Candidate must be able to plan and manages the implementation and integration of new technologies and updates to commercial software

  • Candidate must be able to provide in person and remote troubleshooting and support for printer, laptop and peripheral devices.

  • Good oral and written communication skills; working knowledge of word-processing and integrated software applications; organizational skills and ability to perform detail-oriented work are required.

  • Position requires strong analytical, interpersonal and project management skills. Must be able to work under pressure and meet deadlines.

  • Provide time saving solutions for daily operations through means of automation, data processing and/or process management.

  • Must pass a pre-employment drug screen and a government background check.

  • Must be able to obtain and maintain a Common Access Card (CAC).

  • Position requires the ability to pass and maintain a Secret Security Clearance.

  • Must be able able to read, speak and write English.

  • Due to nature of the work, candidate must be a US Citizen.

Position may require travel.

Preferred Qualifications

  • Candidate with Security+, MCSA and Windows 10 computing environment certifications per DoD 8570.0 is preferred.

  • Candidate that is able to administer Microsoft SharePoint site collections with multiple custom workflows, is preferred.

  • Candidate must be able to administer Microsoft SQL Server and Internet Information Services (IIS) is preferred.

  • Candidate that is able to provide system administrative support for Microsoft Windows Server environments is preferred.

  • Candidate must be able to serve as liaison between local Network Enterprise Center and tenant organization to coordinate service, changes, and security of tenant owned devices is preferred.

What We Offer

When you join AECOM, you become part of a company that is

pioneering the future . Our teams around the world are involved in some of the most cutting-edge and innovative projects and programs of our time, addressing the big challenges of today and shaping the built environment for generations to come. We ensure a workplace that encourages growth, flexibility and creativity, as well as a company culture that champions

inclusion, diversity and overall

employee well-being through programs supported by company leadership. Our

core values define who we are, how we act and what we aspire to, which comes down to not only

delivering a better world , but working to “make amazing happen” in each neighborhood, community and city we touch. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.

Job Category Information Technology

Business Line Management Services

Business Group Management Services Group (MS)

Country United States of America

Position Status Full-Time

Requisition/Vacancy No. 226758BR

Clearance Required Yes

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.