Manager I, Mission Assurance Engineering - Military veterans preferred

Raytheon (


  full-time   employee

United States

What’s YOUR Mission?
Here at Raytheon, we work together as one global team creating trusted, innovative solutions to make the world a safer place. Our innovation spans all domains: from land and sea to air, space and cyberspace. We’re inspired by a noble mission that’s shared by Raytheon employees around the globe and an inclusive culture that empowers employees and celebrates their contributions.

The Manager II Mission Assurance Engineering (Quality Program Lead) is responsible for the overall Product Quality Deficiency Report (PQDR) and Supply Discrepancy Report (SDR) Process and success of Mission Assurance activities. In this position the Quality Program Lead (QPL) will be the lead of the PQDR/SDR Process supporting Patriot Programs and the Mission Assurance organization. The QPL will be the primary interface between the Program and the customer to accept and process each case. The role requires working closely with Program Management and the customer to ensure all process and product requirements are met. The QPL is an integrated team member to direct, influence, and monitor the activities, and is experienced and successful in devising and implementing change strategies. QPL tasks include, but may not be limited to the following:


  • Act as primary focal point to program management for all PQDR/SDR activities through solid relationships with multiple levels of the organization and customers.
  • Act as the Subject Matter Expert (SME) in the PQDR/SDR Process and train new programs that implement these requirements.
  • Support and lead process improvement teams using Six Sigma and other process improvement tools.
  • Review data trends and identify recommended improvement opportunities, corrective actions and other remedies.
  • Resolve elevated quality issues with program management.
  • Attend project meetings and review project status reports. Keep quality management abreast of quality issues.
  • Maintain objective evidence of each case through organized program quality records and archive as required.
  • Build and maintain effective business relationships with DCMA and DoD customers.

Basic Qualifications:
  • 6+ years of related professional experience in Quality, Engineering, Supply Chain, and/or Operations discipline
  • Experience with program management processes
  • Experience and analytical skills in root cause analysis, corrective / preventive actions
  • Experience utilizing Lean/Six Sigma or other contemporary methodologies and tools for continuous improvement

Preferred Qualifications:
  • Ability to obtain a Security Clearance.
  • Technical background and experience throughout all phases of a program lifecycle
  • Experience working in large teams and with the customer
  • Knowledge of ISO 9001, AS9100, CMMI and Mission Assurance Provisions
  • EVMS certification
  • Proposal and cost Basis of Estimates (BOEs) experience
  • Ability to identify root cause, initiate/implement effective corrective actions and track corrective action to closure
  • Must be a self-starter, work proactively to prevent problems, demonstrate flexibility, and have the ability to multitask
  • Strong written and verbal communication skills and must be able to interface directly with multi-functional customers

Required Education:
  • Bachelors Degree in Engineering, Quality or equivalent technical major

What We Offer: Whether you’re just starting out on your career journey or are an experienced professional, Raytheon offers a robust total rewards package that goes above and beyond with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the superior benefits Raytheon offers include paternal leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.

Find out why Forbes ranks us among the top 500 of America’s Best Employers by visiting us online at .

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“Diversity is at the heart of all we do at Raytheon. We embrace diversity and diverse opinions; we treat people with dignity and respect to support our inclusive culture. This allows us to retain and attract the world-class talent and supplier base we need to develop the innovative solutions our global customers depend on. We view our diversity as a competitive advantage as a key enabler of our growth."
- Thomas A. Kennedy
Raytheon Chairman and Chief Executive Officer

Raytheon is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, age, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.