IT Specialist - Military veterans preferred

2019-10-12
Raytheon (www.raytheon.com)
Other

/yr

  full-time   employee


Aurora
Colorado
United States

Raytheon IIS/GIS provides Operations and Maintenance support for the Intelligence Community

Raytheon is currently seeking an IT Specialist to provide planning, oversight and coordination for change and configuration management activities. Candidate must have intermediate experience with Information Technology Infrastructure Library (ITIL) change and configuration management processes. This position requires that the candidate interact with senior customers as well as senior Raytheon personnel. The candidate will be expected to fill in for the Change Management lead when that person is unavailable.
The Environment fluctuates between routine and urgent, depending on ongoing tasks, priorities, and performance of assigned systems. Call in support in certain cases may be required.
This position requires a BS Degree in a related discipline, and minimum of 2 years’ experience.

Required Skills:

  • Experience working with stakeholders to refine change requirements
  • Experience coordinating input for the creation of Request For Change (RFC)
  • Experience participating in decommissioning systems
  • Excellent communication and customer interaction skills speaking to key technical issues in laymen terms
  • Experience negotiating with diverse personalities to achieve program goals
  • Ability to multi-task in a dynamic environment with changing priorities
  • Must be a team player that is willing to provide support to a variety of tasks and to support unplanned high priority customer activities
  • Must be available to work occasional overtime as required
  • Must possess strong customer service and teaming skills, proven customer interaction and customer support experience
Desired Skills:
  • Experience working in an Enterprise Tiered support environment
  • ITIL 2011 Foundation Certificate
  • Experience managing software licenses
Qualified applicants will be subject to a security investigation and must meet minimum qualifications for access to classified information. U.S. Citizenship and an active TS/SCI security clearance with CI polygraph are required.

This position requires a U.S. Person.
150001BR 150001

Raytheon is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, age, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.