United States of America - Washington, Whidbey Island
Purpose and Scope:
Provides operational and maintenance support for all computer information services, data processing hardware and software related to Multi-Tactical Data Link (TDL) and Link-16 Inject To Live (LITL) systems. Accomplishes assigned tasks independently in accordance with overall project objectives and requirements.
Responsible for the operation and maintenance of all computer information services, data processing hardware and software related to the TDL and LITL systems. Responsible for system remediation and maintaining systems compliances with DOD Information Assurance (IA) and Information Technology (IT) requirements. Capable of maintaining and repairing PC workstations and laptop computers. Provides software maintenance and upgrades to include the installation of new applications, debugging, and checkout. Monitors data communication network to ensure the network is available to all systems users and resolves data communications problems. Enters diagnostic commands into computers to determine the nature of the problem and reads codes to diagnose problems. Read technical reference manuals for hardware and software to learn cause of problems. Records system malfunctions and action taken. Required to update documentation to record new equipment installs, new sites locations, and changes to computer configurations. Attends staff meetings to report on resolutions to recurring system problems.
Responsible for implementation of required changes to the TDL and ITL systems. Assists users with any systems problems such as failures of data to be displayed. Reviews procedures users follow to determine whether specified steps were taken. Works closely with staff and Government to set and maintain server and workstation configurations. Creates and maintains user accounts in accordance with standard guidelines. Protects the integrity and security of the systems directory structure. Establishes and maintains vendor relationships to purchase related products. Creates and delivers customer-training programs for end users and management. Apprises supervisor of progress and unusual complications. Supervisor reviews work completion for timeliness, effectiveness, and meeting requirements.
Provides technical guidance to lower-level technicians. Performs organizational, intermediate, and depot-level maintenance on TDL’s and ITL systems equipment.
Performs TDL and Link-16 Inject to Live (LITL) systems operation.
Documents maintenance actions in IEMS.
Assists Government with CMS duties as required.
Work Environment, Physical Demands, and Mental Demands:
Typical office environment with no unusual hazards, occasional lifting to 50 pounds, constant sitting while using the computer terminal, constant use of sight abilities while reviewing documents, constant use of speech/hearing abilities for communication, constant mental alertness, must possess planning/organizing skills, and must be able to work under deadlines. Daily routine travel to remote site facilities will be involved. Remote site requires ability to climb stairs while carrying equipment and work in austere environments.
High School diploma or equivalent and completion of academic/technical/military training and 5 years of related experience. Bachelor’s degree preferred.
Minimum Experience Requirements:
4 years’ experience in the following areas
Installation and maintenance of computer systems.
Network interfaces and associated equipment
Communications equipment and TCP/IP
Database configuration and management
Windows OS administration
Multi-Tactical Data Link’s (TDL)
Technical Report writing experience
Ability to speak, read, and write English
Minimum Position-Specific Training Required:
Military or Civilian training in tactical data and information links
COMSEC and courier training.
Simple Key Loader Training (SKL)
Possess a valid driver’s license.
This position has been designated as a Cyber IT/Cybersecurity Workforce position in specialty area (Specialty Code 45-System Administration-Intermediate/Journeyman) and as a condition of employment, incumbents of the position are required to comply with the DON Cyber IT/CSWF Program requirements of SECNAV M-5239.2, which include:
Participate in a continuous learning program as described in SECNAVINST1543.2. A minimum of 40 hours of Cyber IT/CSWF related continuous learning annually documented in a current individual development plan signed by both the employee and supervisor.
Complete various DoD and corporate reoccurring training requirements, to include Information Assurance Training, CPR and First Aid
Must possess and maintain a valid state Driver’s License
Must possess and maintain an active DoD security clearance
JT-101 Link 16 Joint Interoperability Course, JT-102 MULTI-TDL Advance Joint Interoperability Course (MAJIC)
What We Offer
When you join AECOM, you become part of a company that is
pioneering the future . Our teams around the world are involved in some of the most cutting-edge and innovative projects and programs of our time, addressing the big challenges of today and shaping the built environment for generations to come. We ensure a workplace that encourages growth, flexibility and creativity, as well as a company culture that champions
inclusion, diversity and overall
employee well-being through programs supported by company leadership. Our
core values define who we are, how we act and what we aspire to, which comes down to not only
delivering a better world , but working to “make amazing happen” in each neighborhood, community and city we touch. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.
Job Category Information Technology
Business Line Management Services
Business Group Management Services Group (MS)
Country United States of America
Position Status Full-Time
Requisition/Vacancy No. 230305BR
Clearance Required Yes
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.