PC Maintenance Technician - Military veterans preferred

2020-06-27
Kellogg Brown & Root (www.kbrjobs.com)
Other

/yr

  full-time   employee


Huntsville
Alabama
35808
United States

Title:

PC Maintenance Technician

As a PC Maintenance Technician for KBR, you will provide direct customer service and technical support to users as required via phone, e-mail, on-line systems and in person. A typical day may involve any of the following:

  • Provide professional and personal assistance to clients in answering inquiries, locating information and analyzing technical requirements at a moment’s notice.
  • Provide desk-side information technology support to U.S. Army war-fighter customers/users at a military installation.
  • Provide professional and prompt responses to users for problem resolution, in person, verbally and in writing.
  • Configure and install PCs, network printing devices, peripherals and software, including physical attachment of equipment to network.
  • Install and maintain peripheral equipment such as printers, modems, scanners, etc.
  • Install, configure and maintain network applications and application distribution systems.
  • Ensure system security in compliance with customer policy including virus protection.
  • Utilize tools sets such as Symantec Ghost, Active Directory, Remote Desktop, etc.
  • Operate audio/visual equipment such as Video Teleconferencing devices, projectors, and presentation hardware.

Your dedication to customer service and solid work ethic will result in support that meets or exceeds the customer’s needs and ultimately, delivery of services that enable personnel to accomplish the mission at hand.

Must be able to meet 8570 certification requirements. Must have a strong working knowledge of and experience with computer hardware, software and peripheral devices in a diverse environment. Must be familiar with desktop operating systems, office applications, hardware installation/troubleshooting and have some knowledge of network operating systems and hardware. Must be customer service oriented and have a strong work ethic. Must be able to work both independently and as an effective team member. Must be prompt and courteous at all times. Must have excellent communication skills including verbal, written, and telephone etiquette.

Associates Degree with 4 years of experience OR 6 years of experience in lieu of degree. An active secret security clearance is desired. Familiarity with Windows 10, virtual desktops; experience in DOD environment is desired.

Requirements in order to be considered:

Intermediate-Interim Clearance, Sec + or higher, OS, cert within 30 days, some desktop support experience

Scheduled Weekly Hours:

40

KBR is a global provider of differentiated professional services and technologies across the asset and program lifecycle within the Government Solutions and Energy sectors. KBR employs approximately 38,000 people worldwide (including our joint ventures), with customers in more than 80 countries, and operations in 40 countries, across three synergistic global businesses:

Government Solutions , serving government customers globally, including capabilities that cover the full lifecycle of defense, space, aviation and other government programs and missions from research and development, through systems engineering, test and evaluation, program management, to operations, maintenance, and field logistics

Technology Solutions , featuring proprietary technology, equipment, catalysts, digital solutions and related technical services for the monetization of hydrocarbons, including refining, petrochemicals, ammonia and specialty chemicals, as well as inorganics

Energy Solutions , including onshore oil and gas; LNG (liquefaction and regasification)/GTL; oil refining; petrochemicals; chemicals; fertilizers; differentiated EPC; maintenance services (Brown & Root Industrial Services); offshore oil and gas (shallow-water, deep-water, subsea); floating solutions (FPU, FPSO, FLNG & FSRU); program management and consulting services

KBR is proud to work with its customers across the globe to provide technology, value-added services, integrated EPC delivery and long term operations and maintenance services to ensure consistent delivery with predictable results. At KBR, We Deliver .