General Dynamics Information Technology (www.gdit.com)
GDIT Eagle Alliance is seeking a Customer Service Specialist in Annapolis Junction, MD.
Provides support via the telephone and/or email to our customers and/or technicians to ensure tickets are tasked and routed to the correct queues. Validates work request for completeness, accuracy, compliance to established standards. Verifies appropriate work authorization has been obtained by the client and company. Gathers and enters information into databases in accordance with established procedures
High School Diploma/GED AND 0+ years experience
Active TS/SCI Clearance Required with Poly
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.