Join SAIC’s Information Technology (IT) Support Services Team in the Network Operations and Security Center (NOSC) of the US Air Forces Central Command (USAFCENT) Communications Directorate (A6). This opportunity places you at the tip of the spear for Engineering, Operations and Maintenance, Cyber Security, and Defensive Cyber Operations supporting the warfighter in the Southwest Asia area.
USAFCENT is the air component of United States Central Command (USCENTCOM), a regional unified command. USAFCENT, in concert with its coalition, joint and interagency partners, delivers decisive air and space power on behalf of USCENTCOM for the security and stability of the Southwest Asia (SWA) region. The USAFCENT NOSC delivers cyberspace command and control (C2) superiority to the warfighter by engineering, implementing, securing, managing, operating and maintaining USAFCENT’s Non-Classified Internet Protocol Router Network (NIPRNet), Secret Internet Protocol Router (SIPRNet), USCENTCOM Partner Networks (CPN-X), and associated C2 networks, systems and services.
The USAFCENT NOSC executes the full-spectrum of IT services management and operations for USAFCENT networks 24 hour-a-day, 7 day-a-week (24/7); and is tasked by USCENTCOM to provide information assurance (IA) boundary intrusion detection and intrusion prevention for USCENTCOM components. Comprised of NOSC operations, operations support, cybersecurity, network engineering, and command support functions, the USAFCENT NOSC plans, engineers, installs, integrates, operates and maintains, protects and manages enterprise-wide network and systems architecture, infrastructure and services; and provides enterprise-level oversight to its subordinate and supported communications support activities.
Candidates will be working at Shaw AFB, SC and/or Lackland AFB, TX. Frequent temporary duty (TDY) and/or deployment travel to OCONUS locations in the USCENTCOM AOR is required to support sustainment, site surveys, installations, upgrades, integration, testing, troubleshooting and other mission-related requirements.
The candidate for this position manages a team of experienced professionals (e.g. engineers, scientists, financial analysts) who exercise discretion and independent judgement performing assignments, interprets and administers policies, processes, and procedures that may affect sections and subordinate work units, provides guidance to subordinates within the latitude of established company policies, recommends changes to policies and establishes procedures that affect immediate organization, interacts frequently with internal personnel and outside representatives at various levels, and participates and presents at meetings with internal and external representatives.
Network Operations Management:
May design, analyze, plan, modify, and maintain networks and network components supporting data, voice and/or audio communication activities.
Prepares the analysis of short/long term capacity needs for switching, routing transmission and signaling.
May conduct network architecture design, feasibility and cost studies as well as internal studies of network performance and traffic analysis.
May evaluate new technology.
Duties may include providing specifications and detailed schematics for network architecture; providing information for hardware and software selection; and tools for the most efficient solution to meet business needs, including present and future capacity requirements.
Conducts testing of network systems.
Maintains technical expertise in all areas of network and computer hardware and software interconnection and interfacing, such as routers, switchers, firewalls, hubs, bridges, gateways, etc.
Evaluates and reports on new network technologies to enhance capabilities of the network.
Specific duties for this position include, but are not limited to:
Responsible for the overall monitoring, status reporting and coordination of actions for the USAFCENT enterprise network.
Provide oversight and guidance to team of technical professionals responsible for supporting the USAFCENT enterprise network.
Responsible for the management of network performance and end-to-end service quality for the Network infrastructure.
Reviews and analyzes overall end-to-end network performance in order to maintain an acceptable level of network quality of service.
Participates in the assessment and selection of the network performance and management tools/systems for existing and new network technologies and services.
Develop standard operating procedures to respond to unplanned service/network interruptions and outages.
Identify trends that may lead to service or network disruption and recommend remediation actions.
Conduct operational impact assessments of outages and potential outages
Coordinate and manage authorized service interruptions with internal and external stakeholders.
Report status of planned and unplanned outages and disruptions with USAFCENT leadership and stakeholders.
Identify opportunities for process improvement and collaborate with multi-functional teams for implementation.
Perform any additional ACCC duties as required by the SPIN-C.
Bachelors and nine (9) years or more experience; Masters and seven (7) years or more experience ; PhD or JD and four (4) years or more experience. In addition the following certifications and skills are required: MCSA, CCNP, and ITIL Foundation.
ITIL 4 Foundation certification or any ITIL v3 Intermediate certification. Any equivalent IAT-III certification, if not the certification listed above.