Join SAIC’s Information Technology (IT) Support Services Team in the Network Operations and Security Center (NOSC) of the US Air Forces Central Command (USAFCENT) Communications Directorate (A6). This opportunity places you at the tip of the spear for Engineering, Operations and Maintenance, Cyber Security, and Defensive Cyber Operations supporting the warfighter in the Southwest Asia area.
USAFCENT is the air component of United States Central Command (USCENTCOM), a regional unified command. USAFCENT, in concert with its coalition, joint and interagency partners, delivers decisive air and space power on behalf of USCENTCOM for the security and stability of the Southwest Asia (SWA) region. The USAFCENT NOSC delivers cyberspace command and control (C2) superiority to the warfighter by engineering, implementing, securing, managing, operating and maintaining USAFCENT’s Non-Classified Internet Protocol Router Network (NIPRNet), Secret Internet Protocol Router (SIPRNet), USCENTCOM Partner Networks (CPN-X), and associated C2 networks, systems and services.
The USAFCENT NOSC executes the full-spectrum of IT services management and operations for USAFCENT networks 24 hour-a-day, 7 day-a-week (24/7); and is tasked by USCENTCOM to provide information assurance (IA) boundary intrusion detection and intrusion prevention for USCENTCOM components. Comprised of NOSC operations, operations support, cybersecurity, network engineering, and command support functions, the USAFCENT NOSC plans, engineers, installs, integrates, operates and maintains, protects and manages enterprise-wide network and systems architecture, infrastructure and services; and provides enterprise-level oversight to its subordinate and supported communications support activities.
Candidates will be working at Shaw AFB, SC and/or Lackland AFB, TX. Frequent temporary duty (TDY) and/or deployment travel to OCONUS locations in the USCENTCOM AOR is required to support sustainment, site surveys, installations, upgrades, integration, testing, troubleshooting and other mission-related requirements.
The candidate for this position provides solutions to a variety of technical problems of moderate scope and complexity where analysis of situations or data requires a review of the variety of factors through frequent use and application of technical standards, principles, theories, concepts and techniques.
Enterprise WAN Transport Operations:
May design, analyze, plan, modify, and maintain networks and network components supporting data, voice and/or audio communication activities.
Prepares the analysis of short/long term capacity needs for switching, routing transmission and signaling.
May conduct network architecture design, feasibility and cost studies as well as internal studies of network performance and traffic analysis.
Duties may include providing specifications and detailed schematics for network architecture; providing information for hardware and software selection; and tools for the most efficient solution to meet business needs, including present and future capacity requirements.
Maintains technical expertise in all areas of network and computer hardware and software interconnection and interfacing, such as routers, switchers, firewalls, hubs, bridges, gateways, etc.
Evaluates and reports on new network technologies to enhance capabilities of the network.
Specific duties for this position include, but are not limited to:
Troubleshoot and develop solutions with LAN/WAN protocols such as Border Gateway Protocol (BGP), Open Shortest Path First (OSPF) and Enhanced Interior Gateway Routing Protocol (EIGRP).
Configure, monitor and trouble-shoot IP/MPLS backbone network.
Assist with the installation and configuration of existing and new WAN transport systems as directed by the USAFCENT/A6 leadership.
Develop standardized testing and cutover plans for USAFCENT WAN new equipment.
Establish testing and remote monitoring procedures to ensure reliable operation of WAN transport in theater.
Collect networking metrics for analysis to determine sub-standard network performance both remotely and locally. Analyze a myriad of networking metrics and recognize sub-par network performance.
Configuring and troubleshooting QOS involving policing, shaping and queuing.
Report system and network documented finds for analysis and trending of bandwidth and network security incidents.
Operate network intrusion devices specific to the Department of Defense as well as many commercial information assurance tools.
Provide first-level technical support to deployed users, escalates complex problems as required.
Act as a consultant and provide feedback to the government to optimize the WAN transport networks.
Identify and evaluate the operational impact of all outages.
Report USAFCENT Communication status to higher headquarters as needed.
Coordinate with external agencies for outage resolution as required by SPIN-C.
Perform notifications when outages occur IAW SPIN-C, notification matrix, and any other SOPs, policy, and instructions.
Prepare and deliver daily USAFCENT communication status report as required.
Publish daily communication status received from all sites.
Publish Communication Task Orders (CTO) and Notice to Airman (NOTAM) as required.
Bachelors and two (2) years or more experience; Masters and 0 years related experience. In lieu of a degree, four (4) years of additional experience is required. In addition the following certifications and skills are required: Security+ or CCNA-Sec, MCP-Server, CCNA, and ITIL Foundation.
ITIL 4 Foundation certification or any ITIL v3 Intermediate certification. Any equivalent IAT-II certification, if not the certification listed above.