SOCS SATCOM Network Support SME 3 (Field Service Representative)
- Military veterans preferred
2020-02-04 SAIC (www.saic.com)
Fort Bragg North Carolina 28307 United States
SAIC has a contingent job opportunity for a Network Support SME / Field Service Representative to support SOCS SATCOM work in Fort Bragg, NC. This position is contingent upon contract award.
Provide functional and Technical Support to the Special Operations Communications Systems (SOCS) SPAWAR Atlantic IPT on CSS SATCOM Ku-band auto- acquire satellite terminals, Combat Service Support Very Small Aperture Terminals (CSS VSATs) and other WIN-T sub systems.
Operate satellite communications packages and be able to conduct network operation utilizing the technology.
Understand, deploy, and maintain satellite communication technologies for forward exploitation network architecture.
Provide on- demand expertise for SATCOM troubleshooting in the Laboratory and forward, as required.
Provide Onsite Briefings for unit personnel.
Provide technical and tactical support and oversite for all WIN-T users.
Perform Technical Troubleshooting.
Create customized training events to the individual units specifications to include current equipment and capabilities, the new equipment to be integrated and the upgrades in capabilities.
Provide classroom theory instruction and over the shoulder practical field training on SATCOM CSS-VSAT systems and sub systems.
Maintain and update an electronic database of common procedural issues and solutions or quick fixes to known issues.
Capture and File Electronic Trouble Reports and Software Change Requests.
Assist in Implementing New WIN-T Subsystems.
Report Data Quality Issues to Unit Personnel. Support Remote Deployments.
Short duration travel to CONUS and OCONUS locations.
Coordinate Hardware/Software Replacements and Upgrades.
Assist in Fielding New Hardware. Assist in Fielding New Software Versions.
REQUIRED EDUCATION AND EXPERIENCE:
High School Diploma or GED. Bachelor's Degree Preferred. Technical Training in DoD C5ISR systems.
Twelve (12) years of hands-on experience with Joint Warfighter C5ISR, to include three (3) of the following four (4) areas: Systems Requirements, Operational Requirements, Test & Evaluation, and Training. Recognized expert who has demonstrated industry and public service leadership in Joint Warfighter C5ISR systems.
Must be able to obtain a Secret clearance. Active Secret preferred.