Network Operations Center Specialist_NASA_NICS - Military veterans preferred

Description

Position is in NASA’s Operations Management Center (NOMC), a 24X7 network operation center, and requires supporting non-standard shifts and non-standard work weekends. Candidate will be required to work weekends and holidays.

• Candidate will support the network operation’s day-to-day activities in support of NASA missions.
• Candidate will use a variety of network management and diagnostic tools for monitoring, troubleshooting communications-related and node/application related problems.
• Position requires monitoring and some maintenance assistance of Cisco Routers & Switches, Junipers Routers.
• Candidate will also need to learn to operate NASA unique hardware items. 
• Candidate will be working directly with other NASA centers and customers to help resolve real-time network and dataflow problems which are unique to NASA.
• Candidate will be involved in a number of activities including the testing and implementation of new network services. 
• Candidate must be able to pass both a written and practical certification test within 180 days of hire.

Qualifications

 Education and Experience: 

• Ideal candidate must be able to grasp a wide range of unique skills, able to think and respond quickly to real-time data flow problems. 
• Candidate must have fundamental knowledge of TCP/IP technology including IP addressing, subnet masking.  
• Knowledge of help desk operations and excellent writing and oral communication skills.  
• Candidate must be an effective communicator and be able to coordinate network and customer related problems with other technical sections.
• Outgoing with a pleasant personality and a positive can-do attitude.  Candidate must have strong multi-tasking skills and be available to work after hours and weekends (as required).

Desired Skills: 

• Knowledge of serial interfaces including RS232, V.35 and RS 449 preferred
• Knowledgeable in WAN protocols such as SONET;  Experience with TCP/IP and IP addressing schemes, network monitoring tools (HP Openview, MRTG) and trouble ticket processes (Remedy is a plus); Hands-on experience with industry products (Cisco, Juniper, and Ciena are highly desired)
• Experience in supporting WAN & LAN connectivity, telecommunications (VoIP) or internet technology
• Knowledgeable of transmission principals including T1, T3, DS-3 &OC-3/48
• Experience with network analysis tools (Matt’s Trace Route (MTR) and Multi Routers Traffic Grapher (MRTG) are a plus); Experience in performing traceroutes, executing ping test and a strong working knowledge in Unix and Microsoft
• Strong knowledge and hands on experience with data analyzers, network probes and other network diagnostic and performance measurement devices
• Industry standard certifications (CCNA, CCNP or JNCIA are a strong plus);

Education: 

BS degree in a related field & 2 years experience or High School & 4 years experience.

Security Clearance:  

Candidate must possess a Secret Clearance or Higher

Desired Qualifications