Network Operations Center Specialist_NASA_NICS
- Military veterans preferred
2020-02-04 SAIC (www.saic.com)
Greenbelt Maryland 20771 United States
Position is in NASA’s Operations Management Center (NOMC), a 24X7 network operation center, and requires supporting non-standard shifts and non-standard work weekends. Candidate will be required to work weekends and holidays.
Candidate will support the network operation’s day-to-day activities in support of NASA missions.
Candidate will use a variety of network management and diagnostic tools for monitoring, troubleshooting communications-related and node/application related problems.
Position requires monitoring and some maintenance assistance of Cisco Routers & Switches, Junipers Routers.
Candidate will also need to learn to operate NASA unique hardware items.
Candidate will be working directly with other NASA centers and customers to help resolve real-time network and dataflow problems which are unique to NASA.
Candidate will be involved in a number of activities including the testing and implementation of new network services.
Candidate must be able to pass both a written and practical certification test within 180 days of hire.
Education and Experience:
Ideal candidate must be able to grasp a wide range of unique skills, able to think and respond quickly to real-time data flow problems.
Candidate must have fundamental knowledge of TCP/IP technology including IP addressing, subnet masking.
Knowledge of help desk operations and excellent writing and oral communication skills.
Candidate must be an effective communicator and be able to coordinate network and customer related problems with other technical sections.
Outgoing with a pleasant personality and a positive can-do attitude. Candidate must have strong multi-tasking skills and be available to work after hours and weekends (as required).
Knowledge of serial interfaces including RS232, V.35 and RS 449 preferred
Knowledgeable in WAN protocols such as SONET; Experience with TCP/IP and IP addressing schemes, network monitoring tools (HP Openview, MRTG) and trouble ticket processes (Remedy is a plus); Hands-on experience with industry products (Cisco, Juniper, and Ciena are highly desired)
Experience in supporting WAN & LAN connectivity, telecommunications (VoIP) or internet technology
Knowledgeable of transmission principals including T1, T3, DS-3 &OC-3/48
Experience with network analysis tools (Matt’s Trace Route (MTR) and Multi Routers Traffic Grapher (MRTG) are a plus); Experience in performing traceroutes, executing ping test and a strong working knowledge in Unix and Microsoft
Strong knowledge and hands on experience with data analyzers, network probes and other network diagnostic and performance measurement devices
Industry standard certifications (CCNA, CCNP or JNCIA are a strong plus);
BS degree in a related field & 2 years experience or High School & 4 years experience.
Candidate must possess a Secret Clearance or Higher