Network Technician V - Military veterans preferred



  full-time   employee

United States


This position is for a Network Engineer to support the Vanguard 2.2.1 program. The Vanguard 2.2.1 program provides transparent, interconnected systems and security support for the Department of State (DOS) Bureau of Information Resource Management (IRM) program. This IRM program supports the DOS to successfully carry out its U.S. foreign policy mission by providing enterprise architecture design, engineering operations and maintenance support services for desktop computers, servers, networks, firewalls, and enterprise applications.


This Network Engineer position is in the Operations (OPS) Branch of Information Management Resource (IRM) Global Telecommunications Services (GTS) Division which is a 24 x 7 operational environment responsible for monitoring, managing and maintaining core enterprise network devices and core system components.


Description of Duties:




  • Provides Tier III Operational Support to the classified network systems and components in support of the Department of State classified networks.  Acts as the escalation point for Tier II operations staff.

  • Evaluates, designs, documents, installs, implements, tests, and performs problem isolations and resolution, and monitors tunes, sets standards and maintains a range of network components and systems.

  • Performs these functions across some, but not all, physical media, Operating Systems, File Systems, protocol stacks and network components.

  • Provides client consulting and training on the design and use of the network systems and architectures.

  • Plans, researches, evaluates and recommends new storage area network equipment and related technologies.

  • Uses monitoring, performance analysis, network management, software and hardware equipment to troubleshoot and isolate problems, gauge performance and activity.

  • Devises solutions to operational problems within the capacity and operational limitations of installed equipment.

  • May develop and execute contingency plans for network related hardware failures, including isolated and major outages.

  • Provides internal consulting, technical guidance, information and support to application developers, computer operations, workstation support, management and departmental clients.





Bachelor degree in a computer science/computer engineering related discipline or appropriate years of experience working on networks and systems.    

  • 8 years IT network engineering support experience (Tier II, Tier III, network infrastructure implementation and maintenance)

  • Intermediate experience in one or more of the following: Cisco Nexus, Cisco Catalyst routing and switching, data center cabling maintenance

  • Experience supporting encryption technologies including the KG-175 platforms.

  • Experience supporting the configuration and maintenance of various network hardware and software, primarily Cisco catalyst and Cisco Nexus switching and routing technologies

  • Firsthand experience in developing and providing quality assurance review of engineering change orders relating to the replacement or enhancement of perimeter security hardware and software

  • Experienced with performing root cause analysis, risk identification, and risk mitigation.

  • Knowledge of cabling standards, fiber optic and copper cable termination.

  • Experienced with network monitoring devices such as HP Openview, Nagios, Zenoss, NeuralStar or other similar monitoring tools



Desired Qualifications

  • ITIL ® Foundation certification

  • Certifications: Network +, Cisco CCNA, Cisco CCNP or equivalent, BICSI Certification

  • Familiarity with DoS environment (data and voice networks, IT security systems, policies and procedures), Foreign Affairs Handbooks (FAHs), Foreign Affairs Manuals (FAMs)

Interpersonal skills including the ability to collaborate effectively, self-awareness, and excellent written and oral communications.