DDI Operations Engineer_NASA_NICS - Military veterans preferred

SAIC (www.saic.com)


  full-time   employee

United States


DDI Operations Engineer Job Description


SAIC has an immediate need for a DDI Operations Engineer to support the NASA Integrated Communications Services (NICS) contract at NASA’s Marshall Space Flight Center in Huntsville, AL.  The NICS contract provides high quality integrated communications services for secure voice, video and data solutions and services to NASA customers worldwide.


The DDI Operations Engineer will provide operation support for the Management of DNS, DHCP and Internet Protocol (DDI) Services of approximately ~130 Domain Name Service (DNS) servers, Dynamic Host Configuration Protocol (DHCP), and IP Management systems.   

·         Implement user requested changes.

  • Troubleshoot and resolve user reported problems/incidents.
  • Work with System Administrators to ensure that the VitalQIP DDI application is accessible and functioning for the site DNS managers and that it is processing all system tasks. 
  • Perform restoration tasks for nonfunctioning applications and work with the vendor and support groups to restore functionality.
  • Develop scripts and procedures to streamline day-to-day operations task.
  • Lead tasks and/or participate as part of major deployments and upgrades of the DDI systems to include but not limited to pre/post migration and verification of user data as well as pre/post functional testing and training of new users of the DDI Services.
  • Conduct testing of network systems.
  • May analyze, plan, modify, and maintain networks and network components supporting data, voice and/or audio communication activities.
  • May conduct internal studies of network performance and traffic analysis.
  • Perform research and evaluation of new technologies to meet customer requirements and present findings.


Education and Experience: Bachelors and 2 years or more experience; Masters and 0 years related experience; High School and six years or more related experience.


Desire experience with management of IP Sub Nets, DNS Records and DHCP service. Prior experience with Nokia VitalQIP application a plus.

Desired Qualifications