Safety Service Patroller - Chester/Richmond - Military veterans preferred

United States of America - Virginia, Chester

Job Summary

AECOM is seeking experienced, creative, and highly talented Safety Service Patrol Operators across Virginia. These positions will be a direct report to the Safety Service Patrol (SSP) Supervisor and Management Team with direct public and multi-agency communications.

The responsibilities of the SSP include, but are not limited to:

• Incident and disruptions in traffic detection

• Minimizing incident duration by participation of quick clearance techniques

• Clearance of debris and/or obstructions from the roadways

• Establishing temporary traffic control for emergency responders and providing scene assistance as needed

• Reversible roadway and high-occupancy vehicle gate operations support to ensure safe and incident-free lane change functions (where applicable)

• Conducting pre and post-trip checks

• Scheduling and shuttle SSP vehicles for maintenance

• Perform routine cleaning and restock consumables in assigned vehicle

• Provide motorist assistance services

• Ensure adherence to established policies and procedures

• Maintain up-to-date training and certifications

• Other ad-hoc initiatives as assigned by the Project Management Team

• Works under direct supervision performing routine and repetitive duties.

• On-the-job training is received in an area of technical specialty.

• Patrol and monitor a segment of interstate roadway in an assigned region, looking for stranded motorist, roadway deficiencies, site distance problems and obstructions that may cause lane blockage

• Consistently ensure quality customer service through professionalism, timely response, skill and courtesy

• Abide by all Federal, State, and Municipal laws, rules and ordinances and maintain a clean driving record

• Give automotive gas and or diesel fuel to stranded motorist when needed

• Provide batter boost

• Provide minor first aid to injured if needed until more advance medical personnel arrive.

Minimum Requirements

• High School Diploma and or equivalent certificate (GED) or 1 year of related work experience in lieu of education

• Be a minimum of 21 years of age

• Must pass a State and Federal criminal history/security background check; must also successfully complete Virginia Department of Transportation fingerprint-based Criminal History Records Check (CHRC)

• Possess a valid Virginia Class D License and a clean driving record in the last 7 years, including no suspension of license or single violation that Virginia Motor Vehicle treats as worth 6 demerits

• Employees must also participate in monthly MVR monitoring program and maintain a satisfactory driving record as a condition of employment

• Must pass a pre-employment drug screen and successfully participate in the program’s mandatory random drug screening process

• Physically able, with or without an accommodation, to work in outdoor environments with uneven terrain, variable outdoor conditions including heat, cold, moisture, dust, dryness, noise, and automotive-related chemicals (e.g., fuels, coolants, lubricants, etc.); position requires frequent operation of vehicles, lifting of less than 25 pounds, and work around heavy, moving, dangerous equipment; often standing/walking, repetitive bending & stooping, lifting of 25-75 pounds, working with arms above shoulder level, and power gripping/squeezing (hand tools, levers, etc.); occasional work at heights, and work on electrical circuits; rare lifting of greater than 75 pounds, and stair climbing. Position will include wearing associated personal protective equipment

Preferred Qualifications

• Ability to work alternate work schedules and on-call duties at a 24/7/365 operation center; Schedules are dictated by need of operation and stated in advance.? Schedules will vary

• Able to maintain situational awareness at all times

• Adherence to all federal, state, and local laws, ordinances, regulations and standards related to traffic and motor vehicle operation and safety

• Ability to maintain a courteous and considerate demeanor at all times and constantly strive to provide customer excellence

• Willingness to consistently do their part to contribute and maintain a safe and secure workplace

• Possess or be able and willing to obtain CPR certifications

• Basic competency in using computers such as laptops, smart pads?

• Working knowledge of basic automotive repair

• Demonstrate positive customer service attitude - both to co-workers (internal customers) and Customers

• Ability to communicate clearly and concisely

• High degree of autonomy in carrying out responsibilities requires a strong sense of judgement and self-motivation to perform, while also working in a team, collaborative environment

• Position is performed outdoors 100% of the time, along roadsides in an uncontrolled work environment

• Uniform compliance to ANSI 107 Class 3 standards and safety shoes meeting current ASTM F2413 standards (program provided)

• Must be able to operate with a Safety first mentality while adapting to changing conditions and at times performing multiple tasks

• Geographic familiarity with regional freeway system and arterial roads

• Prior Safety Service Patrol Operator experience

• Knowledge/experience of incident management techniques

• Radio and telecommunications experience

• Associate’s degree in incident management, dispatch or transportation related field or a combination of education and practical experience in similar roles

What We Offer

When you join AECOM, you become part of a company that is

pioneering the future . Our teams around the world are involved in some of the most cutting-edge and innovative projects and programs of our time, addressing the big challenges of today and shaping the built environment for generations to come. We ensure a workplace that encourages growth, flexibility and creativity, as well as a company culture that champions

inclusion, diversity and overall

employee well-being through programs supported by company leadership. Our

core values define who we are, how we act and what we aspire to, which comes down to not only

delivering a better world , but working to “make amazing happen” in each neighborhood, community and city we touch. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.

Job Category Transportation Operations Management / Traffic Monitoring

Business Line Transportation

Business Group Design and Consulting Services Group (DCS)

Country United States of America

Position Status Full-Time

Requisition/Vacancy No. 233617BR

Additional Locations US - Richmond, VA - 900 East Broad Street

Clearance Required No

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.