Operations Manager, Water, GTA - Military veterans preferred

AECOM (www.aecom.com)


  full-time   employee


Canada - Ontario, Markham

Job Summary

AECOM is actively seeking a highly talented Operations Manager for immediate employment to manage the operations and performance of a design and consulting group of approximately 150 Engineering employees/resources, working from a base office in Markham ON, providing operations and performance leadership to a business operating in the Water market. Reporting to the Director of Operations, Water, the main responsibilities of the Operations Manager are to provide day-to-day business leadership, oversight and direction including staff management, project portfolio oversight, working capital oversight, client relations management, quality of work, and safety performance for the GTA Water business unit.

The responsibilities of this position include, but are not limited to:

  • Manage the GTA portfolio of Water projects to achieve the desired financial, quality, safety and client satisfaction metrics

  • Work with the Water Project Managers and Project Directors to achieve the monthly targets for invoicing, cash collection and earnings

  • Participate in Weekly Business Unit calls to review project performance and cash flow and follow-up on actions identified on the calls

  • Undertake quarterly reviews on all projects with Project Managers to review project KPI’s and take corrective action as required to achieve the desired performance

  • Ensure that Estimates at Completion are completed on projects in accordance with Project Delivery policies

  • Monitor/manage overhead costs including G&A, B&P and ODC costs at both project and area levels

  • Assist Project Managers with the proper set-up of projects from a cost perspective to achieve the desire profitability

  • Assist the leadership with development of monthly Outlooks and fiscal year financial plans for the GTA

  • Participate in the Go/No Go process to review potential opportunities

  • Manage staff resources to win new work and to execute and deliver on existing projects

  • Collaborate closely with Water Operations Managers in other areas in Canada to deliver results and achieve business unit targets

  • Identify staffing needs and actively participate in hiring decisions and succession planning

  • Ensure staff are appropriately trained and projects are delivered in accordance with AECOM’s Quality and Safety policies and procedures

  • Meet with clients to resolve project delivery issues impacting their satisfaction or project performance

  • Develop, prioritize and lead the deployment of GTA Water business strategy

Minimum Requirements

  • Bachelor's degree /diploma in related field

  • 10+ years of consulting engineering experience, preferably with leadership in Water related business

  • Keen business acumen coupled with a strong understanding of the consulting business and related financial metrics and key performance indicators

  • Operational leadership experience in managing a portfolio of projects and leading a team of project managers is required

  • Strong understanding of risk-management issues and ability to assess, analyze, and make recommendations on risk issues

  • Familiarity with project management, quality management and financial management systems and tools

  • Excellent communications and interpersonal skills

  • Ability to travel as required

Preferred Qualifications

  • Advanced degree in related field

  • P.Eng or CET designation preferred

  • 15+ years of consulting engineering leadership experience

What We Offer

When you join AECOM, you become part of a company that is pioneering the future . Our teams around the world are involved in some of the most cutting-edge and innovative projects and programs of our time, addressing the big challenges of today and shaping the built environment for generations to come. We ensure a workplace that encourages growth, flexibility and creativity, as well as a company culture that champions inclusion, diversity and overall employee well-being through programs supported by company leadership. Our core values define who we are, how we act and what we aspire to, which comes down to not only delivering a better world , but working to “make amazing happen” in each neighborhood, community and city we touch. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.

Job Category Management

Business Line Water

Business Group Design and Consulting Services Group (DCS)

Country Canada

Position Status Full-Time

Requisition/Vacancy No. 235297BR

Additional Locations CA - Mississauga, ON - 5080 Commerce Blvd, CA - Whitby, ON - 300 Water St

Clearance Required No

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.