Desk Side Engineer - Junior - Military veterans preferred

2020-03-16
SAIC (www.saic.com)
Other

/yr

  full-time   employee


Washington
District of Columbia
20405
United States

Description

We are currently seeking a motivated, career and customer oriented Desk Side Engineer - Junior to join our team in Washington, DC to begin an exciting and challenging career with SAIC. Duties: Responsible for providing desk side support to end users when a move, add, change is requested. Assists in end user hardware and software deployment. Updates status of queued service requests with the IT service management system. Escalates complex problems to Mid-level Desk side Engineers. Troubleshoots basic issues during deployments and attempts to remediate issues before escalating.

Qualifications

Experience: Must have a minimum of 2 years of experience providing desk side support, performing move, add, change requests. Must possess a High School Diploma. Degree may be substituted with 4 additional years of related experience.

Desired Qualifications