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Mainframe Ops/App Support - Military veterans preferred

2020-03-16
SAIC (www.saic.com)
Other

/yr

  full-time   employee


Mechanicsburg
Pennsylvania
17050
United States

Description

Do you have what it takes to be mission critical? Your skills and experience could be mission critical for our SAIC team supporting the Federal Government in their mission to protect and defend our nation, and transform the way government agencies manage information and improve responsiveness to their customers. As a member of our diverse team, you'll gain valuable career-enhancing experience as we support the design, development, testing, implementation, training, and maintenance of our federal government's critical systems. Apply today to become mission critical and help our nation meet the growing need for IT security, improved infrastructure, big data, and advanced analytics. Ready to make a difference? We are currently seeking a motivated, career and customer oriented Mainframe Ops/App Support to begin an exciting and challenging career with SAIC.

Roles and Responsibilities: - Provide support controlling, diagnosing, and resolving problems that arise during daily batch processing. - Provide IBM and SAIC Mainframe Operations/Application support. - Provide generalized automated scheduling support for OS2200 and IBM z/OS environments. - Utilize a Windows-based personal computer workstation and the MS Office suite (Outlook, Excel, and Word), Internet browsers, Mainframe Terminal Emulation Software, and ITSM ticketing software. - Assist with troubleshooting of mainframe application issues. This is generally accomplished through collaboration with technical support personnel.. - Learn the methods utilized by the experts and develop technical expertise over time. - Provide status and activity reports on items of team activities. Attend and participate in meetings. - Some shift work may be required.

Qualifications

Education Certification / Security Clearance Requirements: - Associates degree in Science, Technology, Engineering, or Math and two years' experience with an IT Service Desk/Service Operations experience. OR Bachelor's degree in Science, Technology, Engineering, or Math and one year experience with an IT Service Desk/Service Operations experience. OR High School diploma/GED and three years' experience with an IT Service Desk/Service Operations experience with one year focused on IT customer support. - Must have one of the following Certifications: A+CE, CCNA-Security, Network+ CE or SSCP - Active DoD Secret IT1 Security Clearance or Higher

 

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