System Messaging Administrator (Skype) - Military veterans preferred



  full-time   employee

District of Columbia
United States


We are currently seeking a motivated, career and customer oriented System Administrator / Messaging (Skype) to join our team to begin an exciting and challenging career with SAIC.

Position Summary / Responsibilities: 

Manage and maintain Skype for Business server infrastructure, including integrations and/or configurations of the following:

- Audio/Video/Web Conferencing, Session Border Controllers/Gateways, SIP Trunk Configuration, High Availability and Disaster Recovery, Federation, Persistent Chat, Office Web Apps, Firewall Rules, and Monitoring/Reporting.

- Assist in patching the Skype for Business Server environment to include cumulative updates for the Skype for Business application itself.

- Maintain a Microsoft Exchange environment.

- Diagnosis of incidents, problems and change implementation to include the writing of Change Requests and seeking the required approvals.

- Troubleshoot and resolve unique or complex problems in an efficient manner. - Prepare documentation that explains the technical solution clearly.

- Interface directly with the client and parallel teams when necessary.

- Identify and resolve problems affecting messaging systems performance, efficiency, and availability in a timely manner.

- Operational support responsibilities include application maintenance, application configuration and performance tuning.

- Apply DISA STIGs and resolve security vulnerabilities.

- Support operational transition of enterprise solutions into production.


- Proficient understanding of technology areas such as Active Directory, DHCP, DNS, Group Policy, DFS and the ability to maintain other Windows core services.

- Fundamental understanding of authentication mechanisms such as Kerberos, LDAP and NTLM and use of necessary tools to troubleshoot them.

- Experience implementing Public Key Infrastructure (PKI) with Active Directory. - Strong knowledge of PowerShell and .NET scripting.

- Expert knowledge of networking concepts and technologies.

- Experience supporting Microsoft Exchange in an enterprise environment.

- A solid understanding of Windows Server 2012/2016, VMware, DHCP, DNS, Outlook, and OWA.

- Solid knowledge of enterprise messaging.

- Environments including but not limited to Active Directory.

- General understanding of technology areas such as Active Directory, DHCP, DNS, Group Policy, DFS and the other Windows core services.

- Analytical approach to solve complex problems in a complex, large-scale, and multi data-center environments.

Education / Certification / Security Clearance Requirements:

- Bachelor's degree and 5 years overall experience or equivalent.

- 8140 compliant � IAT Level II IAT Level II (CCNA Security, CySA+, GICSP, GCES, Security+ CE, SSCP) certification.

Candidates without a DoD 814o certification at IAT Level II or better will not be considered.

- Must have active DoD issued Interim Top Secret or higher clearance.

Desired Qualifications