Candidate will be part of a team that manages the Patch and Test Facility in a challenging and fluid work environment at MacDill AFB, FL. The candidate will provide Tier I/II support to manage and maintain connectivity for hundreds of devices supporting thousands of users including critical “VIPs” and multiple, autonomous, secure networks.
Prioritize daily work tasks.
Provide Tier I/II support for all tech control devices in HQ the AOR on multiple, autonomous, secure networks.
Assist and coordinate with other critical IT sections within the Division to execute on tasks involving projects, troubleshooting, maintenance, and implementation of new services, devices, or connections.
Travel the AOR when necessary to support IT services at Forward locations.
Shift work flexibility a must.
Open/track/close tickets on Remedy and FACIT.
Conduct daily inventory of assigned equipment.
Maintain Master Station Log.
Coordinate circuit outages and authorized system interruptions with DISA and other agencies.
Configure and maintain cryptographic equipment.
Troubleshoot circuit outages locally and abroad.
Bachelors Degree and 5+ years of experience; OR, High School equivalent and 9+ years of experience.
Must be CompTIA Security+ certified
Must have a current TS/SCI clearance.
4+ years experience working in a Tech Control environment desired.
Extensive experience maintaining an operational long-haul communications facility in a high paced, diverse, military telecommunications environment.
Extensive experience designing and maintaining long-haul data/voice transmission systems traversing various interconnect technologies (cable, fiber, satellite, etc).
Experience with troubleshooting ATM, SONET and IDNX/PROMINA systems.
In-Depth long-haul system problem troubleshooting/resolution abilities.
Experience with cryptographic devices and secure data/voice transmission policies, processes and procedures.
Must have valid U.S. Passport.
Must be able to lift 50lbs of equipment.
Some experience with encryption devices such as Taclanes and KIV-7M
Some experience with higher level transport infrastructure (ATM, SONET, ODXC, etc.)
Some experience working with military Tech Control Facilities (TCF/PTF)