SAIC is currently looking for a Quality Assurance Analyst in OCONUS. This is a junior QA analyst position providing quality assurance support for the Department of State, Bureau of Consulate Affairs, CST Travel Issuance and Overseas Citizen Assistance (TIOCA) Opportunities and CLASS systems.
The Junior QA Analyst is responsible for supporting the quality assurance activities and will be responsible for the quality of the system, products and processes for the TIOCA contract.
The junior Quality Assurance Analyst is responsible for:
Planning, implementation, analysis, and reporting of the quality assurance activities
Collaboratively work with all TIOCA Task Order support teams to ensure the TIOCA processes and products demonstrate the required quality and Capability Maturity Model Integration (CMMI) requirements
Assist with the implementation of the quality system, conduct quality assurance audits, monitor and record results from processes and products, and ensure timely communication of the findings with the respective teams
Supporting for the development and implementation of inspection activities, the detection and resolution of problems, and the identification and recommendation of process improvement opportunities
Conducting process and product assessment and generate metrics that will be used for continuous process improvement purposes
Supporting the management of the TIOCA performance metrics (both process and product) and establish trends
Implementation of best practices and provide recommendations to help mature the TIOCA processes and the quality of the deliverables
Conducting quantitative and qualitative analysis of data captured to demonstrated how the implemented best practices helped improve the quality of the TIOCA deliverables
Monitoring risks, and maintain and analyze issue logs to identify and report recurring issues to leadership and product development teams
Supporting a standard-based, best practices approach based on CMMI
Collaborate with Deloitte GPS CMMI team to ensure compliance with the CMMI requirements
Work with the GPS CMMI team and ensure successful internal and external CMMI assessment/appraisal
Continuously monitor data associated with the Service Level Agreement and identify deviation
Recommending improvements and monitoring results to verify effectiveness
Assist in preparing QA monthly status reports
Assist with initiating process improvements
Working with the project team to develop standard operating procedures, test plans, and other work products necessary for assuring quality into the system
Interfacing with the customer and participating in all project meetings and control gate reviews.
The individual shall work closely with the Deloitte team, key members of the project team, and will report indirectly to the TIOCA Senior QA Analyst to ensure that products and services are in compliance with the overall project plan, to meet the intended goals and generate the desired results of the project. This approach shall be followed from initiation throughout the life of the contract.
Must be able to provide an independent assessment of how the project's process is being implemented relative to the defined processes to optimize the current work.
ASQ Certifications (CQA, CSQE, CQE, CMQ/OE) are a plus.
Knowledge and experience of the CMMI model, Performance Management, quality assessments and audits