SAIC is currently looking for a Senior Quality Assurance Analyst in OCONUS. SAIC is currently looking for a Senior Quality Assurance Analyst in OCONUS. This is a Senior QA analyst position providing quality assurance support for the Department of State, Bureau of Consulate Affairs, CST Travel Issuance and Overseas Citizen Assistance (TIOCA) Opportunities and CLASS systems.
The Senior QA Analyst is responsible for supporting the quality assurance activities and will be responsible for the quality of the system, products and processes for the TIOCA contract.
The Senior Quality Assurance Analyst is responsible for:
Planning, implementation, analysis, and reporting of the quality assurance activities
Collaboratively work with all TIOCA Task Order support teams to ensure the TIOCA processes and products demonstrate the required quality and Capability Maturity Model Integration (CMMI) requirements
Check the implementation of the quality system, conduct quality assurance audits, monitor and record results from processes and products, and ensure timely communication of the findings with the respective teams
Responsible for the development and implementation of inspection activities, the detection and resolution of problems, and the identification and recommendation of process improvement opportunities
Conduct process and product assessment and generate metrics that will be used for continuous process improvement purposes
Manage the TIOCA performance metrics (both process and product) and establish trends
Identify best practices and provide recommendations to help mature the TIOCA processes and the quality of the deliverables
Conduct quantitative and qualitative analysis of data captured to demonstrated how the implemented best practices helped improve the quality of the TIOCA deliverables
Monitor risks, and maintain and analyze issue logs to identify and report recurring issues to leadership and product development teams
Identify a standard-based, best practices approach based on CMMI
Collaborate with Deloitte GPS CMMI team to ensure compliance with the CMMI requirements
Work with the GPS CMMI team and ensure successful internal and external CMMI assessment/appraisal
Continuously monitor data associated with the Service Level Agreement and identify deviation
The individual shall work closely with the Deloitte team, key members of the project team, and will report indirectly to the TIOCA Senior QA Analyst to ensure that products and services are in compliance with the overall project plan, to meet the intended goals and generate the desired results of the project. This approach shall be followed from initiation throughout the life of the contract.
Must be able to provide an independent assessment of how the project's process is being implemented relative to the defined processes to optimize the current work.
ASQ Certifications (CQA, CSQE, CQE, CMQ/OE) are a plus.
Knowledge and experience of the CMMI model, Performance Management, quality assessments and audits