Sr. ViTS Technician_NASA_NICS - Military veterans preferred



  full-time   employee

District of Columbia
United States


SAIC has an immediate need for a Sr. ViTS Technician to support the NASA Integrated Communications Services (NICS) contract at NASA Headquarters in Washington, D.C. The NICS contract provides high quality integrated communications services for secure voice, video and data solutions and services to NASA customers worldwide.


Job Responsibilities:

  • Install, configure, and integrate conference room equipment at NASA Headquarters, to include VTC, audio, and multimedia components, CISCO Codec and Polycom Codec.
  • Coordinate installation with other NICS teams (Cable Plant, Telecom, Network Engineering, NTC) as needed.
  • Provide operations and management support to all ViTS infrastructure that underlies the VTC platform.
  • Install patch and firmware upgrades, hardware break/fix support, and daily operations and management support, including onsite assistance for special events.
  • Must be able to interact with, extract, and translate customer requirements into working solutions.
  • Provide assistance to users in conducting video teleconference sessions, which may include conference preparation, and monitor VTC equipment and system performance
  • Provide ongoing operation support for all installed teleconferencing equipment, to include regular checks of equipment for proper operation, setting audio levels, positioning camera functions, performing secure or non-secure setup; operate or assist in operating session control panel, studio control unit, and high-resolution graphics. Inspecting/connecting cabling, confirming system availability


Required Education and Experience:
  • High School and five years of experience.
Desired Skills:
  • Experience with Cisco Telepresence Room Based Endpoint
  • Experience with AMX Control System
  • Experience with ClickShare with IPTV ClearOne Sound Structure
  • Experience with Extron components
  • Experience with cables both fiber and copper.
  • Must be able to obtain a Public Trust.
Additional Qualification:
  • Flexible Hours (also Weekends)
  • Lift over 50 pounds