Qual Assurance Supervisor - Military veterans preferred

JOB DESCRIPTION:

• Develops, modifies, applies and maintains quality evaluation and control systems and protocols for testing software.

• Collaborates with engineering teams and federal certification testing departments to ensure quality standards are in place.

• Devises and implements methods and procedures for inspecting, testing and evaluating the precision and accuracy of software applications.

• Designs and analyzes inspection and testing processes, mechanisms and equipment; conducts quality assurance tests; and performs statistical analysis to assess control and manage risks of product quality and determine the responsibility for products or materials that do not meet required standards and specifications.

• Audits quality systems for development acceptance criteria (parameters based on product result).

• May undertake root cause analysis of incidents requiring corrective action.

• Ensures that corrective measures and deviation meet acceptable reliability standards and that documentation is compliant with requirements.

• May specialize in the areas of design, incoming material, production control, product evaluation and reliability, inventory control and/or research and development as they apply to product or process quality.

• May be certified in lean and six-sigma quality methodologies and utilize quality tools to help drive continuous improvement. 

• Assigns work processes and tasks to QA staff for proper testing and support.

• Understands the key features and components of manual vs automation testing and the implementation of both.

• Has successfully executed Blackbox, white box, and smoke testing and can articulate these testing strategies to both leadership and staff.

• Implements best practices and processes where necessary to maximize efficiency and client satisfaction.

• Experience with and ability to manage a Quality Assurance unit within a SAFe agile methodology framework.

*Note:  It should be understood that this is not intended to be a detailed nor comprehensive description of any individual employee's job content. Managers set the specific duties and responsibilities for each employee.

LEADERSHIP AND MANAGEMENT:

• Directly supervises individual contributors (skilled technicians, administrative support) and/or entry level professionals (accountants, entry-level engineers)

• Reallocates resources when necessary to maximize support for upcoming development pipeline releases.

• Maintains progress reports and other reporting details about current completed, pass/fail, and “to be executed” testing statistics for a given release.

• Ability to work side by side with development teams and their leadership to successfully coordinate and execute a positive QA testing strategy that covers all necessary areas of a given release including regression testing without compromising quality standards.

SCOPE:

• Receives assignments in the form of objectives with goals and the process by which to meet goals. 

• Provides direction to employees according to established policies and management guidance. 

• Administers company policies that directly affect subordinate employees. 

• Recommends changes to unit or sub-unit policies. 

• Management reviews work to measure meeting of objectives.

PROBLEM COMPLEXITY:

• Administers and executes policies, processes, and procedures that affect subordinate employees and the workflow of the work unit. Leads daily operations of work unit. 

IMPACT:

• Decisions impact work unit operations. 

• Erroneous decisions or recommendations or failure to achieve results might cause delays in schedules and require the allocation of more people and financial resources.

LIAISON:

• Interacts internally primarily with subordinates and other supervisors. 

• External interactions are typically with suppliers, vendors and/or customers. 

• Primary purpose of liaison is information sharing and basic problem resolution.

• Bachelors and five (5) years or more experience; Masters and three (3) years or more experience; PhD and 0 years related experience

• Relevant experience may substitute for degree.