Technical Support Management (TSM) Analyst - Military veterans preferred

Description

SAIC is searching for a TSM / ETC Analyst to work on the LPD Program in Pascagoula, MS. 

Responsibilities include:

• Managing the Pre-Trial one-list deficiency system.

• Coordinating and implementing ETC (Electronic Trial Card) application during ship's Trials.

• Managing user directory and process checklists in the TSM (Technical Support Management) application.

• Extracting CAR (Corrective Action Requests) from UCAP into format suitable for import to TSM.

• Conducting TSM training and establish user accounts. 

 
Clearance Requirement

Secret Level Security Clearance Required. 

Qualifications

Required Qualifications

• Secret Level Security Clearance Required

• Bachelors and Two (2) or more years of experience with web-based databases; ideally to include TSM or ETC [OR] High School Diploma / GED and Six (6) or more years of experience with web-based databases

• Demonstrated very strong oral and written communications skills.

• Proven experience and capability using MS Office Suite with emphasis on MS Word, MS Excel, and MS PowerPoint.

 
Preferred Qualifications

• Bachelors Degree in Information Technology