Switch Technician Army OMDAC- SWACA
- Military veterans preferred
2020-10-13 SAIC (www.saic.com)
SAIC is currently looking for candidates to join our OMDAC SWACA II team upon award. Team SAIC is pursuing the opportunity to provide operation, maintenance, and defense support of Title X communications equipment and information systems under the purview of the Network Enterprise Technology Command (NETCOM), 160th Signal Brigade and its subordinate units in the Southwest Asia (SWA) Theater of operations. Positions are located in Afghanistan, Kuwait and Qatar and include a range of qualifications.
Provide O&M support of the SL-100 and SL-1 switches (or future switching equipment). Support SL-100 and SL-1 switches to include remote diagnostics, parts and material repair or replacement, emergency technical support, and technical documentation updates. When notified during non-duty hours, the standby technician shall immediately (within 1 hour from initial notification) establish a connection into the SL-100, and SL-1 and attempt to remotely clear the problem. Be able to perform remote diagnostics with the Emergency Technical Assistance Service (ETAS). If the problem cannot be cleared, respond to the installation for further trouble-shooting and repair action. In all cases, once notified, the Contractor shall inform the COR/COTR of the status of the trouble and action(s) on-going to clear the problem. Provide O&M of the REDCOM IGX switches. Responsible for all trunks and subscriber lines connected to the switch. May act as a Site Leader.
CERTIFICATIONS REQUIRED: Nortel Certified Technology Specialist (for SL-100 and SL-1) or Avaya Switch (CS), ITIL Certification desired
IT LEVELS/Certs: IT III/GENERAL USER
Associate’s degree or equivalent training, and 4+ years’ experience with voice, data and LAN/WAN communications switches and systems
Senior Level requires Associate’s degree or equivalent training, and 6+ years’ experience with voice, data and LAN/WAN communications switches and systems and REDCOM General Operations and Maintenance course