Technical Business Analyst-ServiceNow NextGen Veterans Program - Military veterans preferred

ManTech (


  full-time   employee

United States

Secure our Nation, Ignite your Future

Become an integral part of a diverse team while working at an Industry Leading Organization, where our employees come first.  At ManTech International Corporation, you’ll help protect our national security while working on innovative projects that offer opportunities for advancement.

ManTech has proudly partnered with the ServiceNow NextGen Veterans Program. Through our ManTech Military and Veterans hiring initiative and ServiceNow partnership, we are offering veterans the opportunity to be an integral part of our diverse ManTech team while working towards being fully ServiceNow trained and certified.  Transitioning military members and veterans will receive a host of resources and custom ServiceNow training- leading to self-sufficiency and scale. 

Currently, ManTech is seeking a motivated, career and customer-oriented Technical Business Analyst to join our team.

Responsibilities include, but are not limited to:

  • Gather requirements – develop a thorough understanding of requirements applying industry best practices and detailed ServiceNow knowledge to design solutions
  • Build relationships with project stakeholders to guide process
  • Assist in quality management reviews
  • Create ServiceNow solutions to meet customer requirements
  • Build ServiceNow roadmaps and innovation journeys
  • Develop user manuals
  • Demo functionality to customer

Basic Qualifications:

  • A bachelor’s degree in business or related field or experience equivalent
  • A minimum of 2 years’ experience as a business analyst
  • Ability to conduct meetings and presentations to share ideas and findings.
  • Perform requirements analysis.
  • Document and communicate the results of your efforts.
  • Effectively communicate your insights and plans to cross-functional team members and management; Serving as a liaison between stakeholders and users
  • Monitor deliverables and ensure timely completion of projects
  • Understanding of ITIL framework
  • Team player with strong interpersonal skills
  • Understanding of SDLC and iterative development best practice
  • US Citizen, must be eligible to obtain a security clearance

Preferred Qualifications:

  • Veteran of US Military
  • Agile Development experience
  • UX experience
  • The ability to influence stakeholders and work closely with them to determine acceptable solutions.
  • Advanced technical skills

Security Clearance Requirements:

  • Must be able to obtain a security clearance

Physical Requirements:

  • Sedentary work; must be able to use computer assets and sit for extended periods of time

ManTech International Corporation, as well as its subsidiaries proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital status, physical or mental disability, status as a Disabled Veteran, Recently Separated Veteran, Active Duty Wartime or Campaign Badge Veteran, Armed Forces Services Medal, or any other characteristic protected by law.

If you require a reasonable accommodation to apply for a position with ManTech through its online applicant system, please contact ManTech's Corporate EEO Department at (703) 218-6000. ManTech is an affirmative action/equal opportunity employer - minorities, females, disabled and protected veterans are urged to apply. ManTech's utilization of any external recruitment or job placement agency is predicated upon its full compliance with our equal opportunity/affirmative action policies. ManTech does not accept resumes from unsolicited recruiting firms. We pay no fees for unsolicited services.

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