Lead Cash Research Representative - Military veterans preferred

Apria Healthcare


  full-time   part-time   employee   contract

United States

Job SummaryWith over 300 locations across the US, Apria Healthcare’s mission is to improve the quality of life for our 1.8 million patients at home by providing home respiratory services and select medical equipment to help them sleep better, breathe better, heal faster, and thrive longer. Additional information can be found at www.apria.com. JOB SUMMARYThe Lead Cash Research Representative is responsible to research and resolve all unapplied cash, recoupments, refunds, audits and denials within department guidelines.  Duties also encompass coordinating daily work assignments to staff, training staff, ensuring accurate and timely completion.   Lead will also perform root cause analysis looking for trends and solutions of incoming work.  Lead is also responsible for initiating and documenting new processes and automation to improve company results.     ESSENTIAL DUTIES AND RESPONSIBILITIESReconciles unmatched deposits to electronic remittance advices, credit card, paper explanation of benefits, and/or any tool for cash distribution within company best practicesResearches and resolves unapplied payments and denial of payments using internal sources, written communication, web sites and phone inquiries to determine appropriate accounts for payment application. Researches and applies unidentified/undistributed cash to the correct invoice line to ensure accurate account activity within best business practices.    Processes denial of payments to correct invoice lines to expedite future collection and appeal activity within best business practices. Identifies payment discrepancies requiring notification, refund or recoupment to third party payers. Researches all refund requests and recoupments from payers to ensure within Contract and/or State Statues. Posts adjustments and recoveries to appropriate accounts as necessary based on company policies and procedures.This position requires the research and resolution of internal/external auditsCoordinates daily work assignments to staff ensuring accurate and timely completion.Provides training and coaching that are required for team member needs. Monitors participation to ensure training that was provided is being used and to assess additional training needs if necessary.Generates and analyzes reports to identify key opportunities in revenue management, in particular as it relates to cash, refund and denials.Modifies processes and promotes automation based on analysis findings to improve processing time and eliminate unnecessary tasks.  Performs other duties as required. SUPERVISORY RESPONSIBILITIESConducts performance appraisals and makes recommendations on selection, promotion, merit increases and employee discipline. Schedules and organizes work assignments to appropriate personnel.  Minimum Required QualificationsMINIMUM REQUIRED QUALIFICATIONS  Education and/or ExperienceBachelor’s degree required.  Two to four years of related work experience is required. Certificates, Licenses, Registrations or Professional DesignationsN/A SKILLS, KNOWLEDGE AND ABILITIESBusiness AcumenProblem Solving/AnalysisCommunication ProficiencyPersonal Effectiveness/Credibility  Computer SkillsIntermediate skills in; Excel, PowerPoint, WordIntermediate data entry and calculator skills Language SkillsEnglish (reading, writing, and verbal). Mathematical SkillsIntermediate math skills requiredStrong ability to understand, interpret and develop spreadsheet data PHYSICAL DEMANDSThis is a stationary position that requires frequent sitting or standing, repetitive wrist motions, grasping, speaking, listening, close vision, color vision, and the ability to adjust focus.  It also may require occasional lifting, carrying, walking, climbing, kneeling, bending/stooping, twisting, pulling/pushing, walking, bending, stooping, and reaching above the shoulder.  Employees in this position must be physically able to efficiently perform the essential functions of the position. Reasonable accommodations will be provided to assist or enable qualified individuals with disabilities to perform the essential functions of the position, upon request. WORK ENVIRONMENTWork is performed in an office setting with exposure to moderate noise.  TRAVEL Occasional travel as required. OTHER INFORMATIONThe essential duties and responsibilities, physical requirements, and work environment described above are representative of those typically required for this position but may vary depending on staffing and business needs at specific locations. The inclusion or omission of a specific duty or physical requirement is, therefore, not determinative of whether that function is essential to a specific individual’s position.  Join the Apria team for a rewarding opportunity in healthcare!  Competitive pay rates with cash incentives and full benefit packages available, including health, dental, vision, disability and 401(k).  Apria Healthcare is committed to hiring veterans and military spouses.  BenefitsComprehensive benefits package offered for eligible employees:Competitive salaryMedical, Dental and VisionHealthcare Flexible Spending Accounts and Healthcare Savings AccountsLife, AD&D and Disability InsurancePaid Time Off, including Vacation, Personal Time, Paid Sick Leave & Paid Holidays401K Savings Plan (available immediately)Educational Assistance Employee Referral Reward ProgramEmployee Discount ProgramsCompany Paid Employee Assistance Plan (available immediately)We recognize our veterans by offering a company paid day off for Veterans DayCareer Advancement/ Development Opportunities CompensationCompensation is commensurate with experienceAnnual compensation is based on a 40 hour week EEO StatementAs an EOE/AA employer, Apria Healthcare is committed to providing all applicants and employees with equal access to employment opportunities, regardless of sex, race, age, color, national origin, disability, pregnancy, religion, genetic information, sexual orientation, transgender status, gender identity, marital status, veteran status, or any other characteristic protected by federal, state, or local law.  Apria Healthcare shall abide by the requirements of 41 CFR 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals on the basis of protected veteran status or disability, and require affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified protected veterans and individuals with disabilities. AA/EOE, M/F/Disability and Vet.