Where applicable, confirmation that you meet customer requirements for facility access which may include proof of vaccination and/or attestation and testing, unless an accommodation has been approved.
Secure our Nation, Ignite your Future
Provides technical support and customer service to the organization's users of computer applications and hardware (e.g., PCs, servers, mainframes)
Answers questions regarding system procedures, online transactions, systems status and downtime procedures and is typically located within a call center
Collaborates with network services, software systems engineering and/or application development in order to restore service and/or identify problems
Maintains a troubleshooting tracking log ensuring timely resolution of problems
Requires knowledge and skills gained through formal training or considerable work experience
Works within established procedures with a moderate degree of supervision
Requires established skills to perform a range of day-to-day activities
Understands how the assigned duties relate to others in the team and how the team integrates with other teams
Has no supervisory responsibilities; manages own workload
Solves routine problems without supervisory approval; evaluates and selects solutions from established options
Impacts own team through the accuracy and quality of work; follows procedures and receives regular supervision
Uses communication skills to exchange information
Requires High School Diploma and 1 – 4 years of relevant experience
For all positions requiring access to technology/software source code that is subject to export control laws, employment with the company is contingent on either verifying U.S.-person status or obtaining any necessary license. The applicant will be required to answer certain questions for export control purposes, and that information will be reviewed by compliance personnel to ensure compliance with federal law. ManTech may choose not to apply for a license for such individuals whose access to export-controlled technology or software source code may require authorization and may decline to proceed with an applicant on that basis alone.
ManTech International Corporation, as well as its subsidiaries proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital status, physical or mental disability, status as a Disabled Veteran, Recently Separated Veteran, Active Duty Wartime or Campaign Badge Veteran, Armed Forces Services Medal, or any other characteristic protected by law.
If you require a reasonable accommodation to apply for a position with ManTech through its online applicant system, please contact ManTech's Corporate EEO Department at (703) 218-6000. ManTech is an affirmative action/equal opportunity employer - minorities, females, disabled and protected veterans are urged to apply. ManTech's utilization of any external recruitment or job placement agency is predicated upon its full compliance with our equal opportunity/affirmative action policies. ManTech does not accept resumes from unsolicited recruiting firms. We pay no fees for unsolicited services.
If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access http://www.mantech.com/careers/Pages/careers.aspx as a result of your disability. To request an accommodation please click email@example.com and provide your name and contact information.