Assistant Boutique Director- San Francisco - Military veterans preferred

2021-04-29
Hublot
Other

/yr

  full-time   part-time   employee   contract


San Francisco
California
94121
United States

Are you willing to join a creative and innovative Retail luxury team? Hublot North America is looking for a new Assistant Boutique Director for its San Francisco team. MISSION:  The Assistant Boutique Director is responsible for assisting the Boutique Director in all operations of the Hublot boutique, as well as in managing the staff, in order to maximize the boutique performance. KEY RESPONSIBILITIES: SalesProvide the highest level of customer service in all areas of negotiation, client satisfaction and after-sales serviceEnsure the integrity of the brand in the boutique according to HQ standardsEnsure daily display follows HQ guidelines and rotation on a regular basis Back-office and administration Weekly reporting on boutique sales and operations Provide necessary feedback on inventory mix, stock orders and inventory controlsManage logistics of returns and after-sales inventoryAssist in focusing the team on financial targets of the boutique, including sales, discounts and inventory Events, activations and networkingAssist in all logistic of boutique event organized by the brandEnsure boutique Instagram account is updated following the HQ guidelinesCRM: ensure customer database is up to date and provide necessary information ManagementAssist in staff schedulingProvide mentoring to Sales Associates on the floor in customer service and relationship as well as ensuring that all Retail guidelines, policies & procedure of the company are followedActing manager on the floor when Boutique Director is not present in the boutique PROFILE- Bachelor’s degree preferred and minimum 5 years of related experience- Previous retail luxury experience required- Minimum of 2 years in a retail management role and previous experience in assisting manage a store required-Strong organizational skills-Good leadership skills and team management-High customer focus and strong interpersonal skills-Thorough understanding of timepieces industry desired- MS Office proficient Full time regular position with full benefits.Location: San Francisco, California