Dr. Martens - Airwair International Ltd
full-time part-time employee contract
THE STUFF THAT SETS YOU APARTIn partnership with the management team, lead the store team by driving exceptional customer service, maximizing sales, coaching store staff and maintaining overall store performance consistently. You get the Dr. Martens brand and are excited to support the team in enhancing Dr. Martens’ footprint in the Americas region. THE GIG Delivering exceptional customer service by greeting store customers, responding to product questions and/or ensuring maximize sell-throughActing as a role model to encourage a positive and productive work environment. Ensuring the team is aware of business goals and Key Performance Indicators (KPI)Assisting in training new sales staff on job duties and product knowledgeAssisting with performing daily operations related to opening and closing store, balancing register, preparing and making bank depositsAssisting with operational tasks and physical inventories. Work with retail store team to receive, maintain and replenish in-store stockAssisting with merchandising to meet Brand Marketing guidelines and enhance product appealYOUR FUNDAMENTAL QUALITIES It’s never just a job at Dr. Martens. It’s a way of life. We live and breathe our Fundamentals - INTEGRITY. PROFESSIONAL. PASSIONATE. TEAM PLAYERS. They define who we are and how we get the job done. We believe each role is as unique as the person who does it. To join our team, you will also possess these qualities:Previous retail supervisory experience preferred, within footwear or fashion apparel would be an advantageProficient in MS Office Suite, retail/register systems, web-based programs, and computerized inventory systems.Experience with mPOS a plusDemonstrated understanding of basic math, including the ability to calculate percentages requiredDemonstrated ability to communicate clearly and professionally to a broad customer base. Multilingual a plusExcellent interpersonal skills; must be friendly, polite, and use good grammar Ability to carry shoe boxes while climbing a ladder and/or stairsAble to work evenings, weekends, and holidays; ability to lift and carry up to 50 poundsConnection with our Brand, The Stuff that Sets Us Apart, and our Fundamental QualitiesAt Dr. Martens, we are committed to creating an environment where we can all be proud to work and be our best. Part of this commitment is being an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.