Sales Development Representative - Military veterans preferred



  full-time   part-time   employee   contract

Los Angeles
United States

ServiceTitan is the world’s leading all-in-one software for commercial and residential businesses. Our Sales team plays a critical role in showing potential customers how our technology is not only able to transform business but also lives. The first step in the customer journey begins with our Sales Development team.Sales Development Representatives (SDRs) are crucial team members who identify and connect with prospective customers on the impact ServiceTitan is able to bring for them. A successful candidate will book product demonstrations between the prospect and the Account Executive and assist the Account Executive with closing the deal through detailed discovery calls and notes that identify key areas of opportunities.You will be given extensive coaching and development from managers, enablement coaches, and various teams to ensure you are set up for success to build a long term career in Sales. Those who thrive in this role are motivated to be the best they can be every day by continuously applying feedback and best practices. If you’re ready to be a part of a team that is leading the charge in transforming an industry (& your future career), this is the perfect opportunity for you!As a Sales Development Representative, You WillBuild a strong pipeline of prospective customers by sourcing potential leads and converting inbound opportunitiesImplement creative ways to engage and build rapport to maintain your book of prospectsBook product demonstrations between ServiceTitan and potential customers by collaborating with Account Executives to successfully attain the partnershipCommunicate the value and areas of opportunities the product provides to prospects via phone and/or e-mailAchieve and exceed daily KPI’s and monthly quotaTo Be Successful In This Role, You'll NeedExceptional verbal and written communication skills to make multiple phone and e-mail contacts per dayAmbition because you recognize everyday is a new opportunity for you to be better than yesterdayTo be coachable with an appetite to seek and, most importantly, adapt feedback that is givenTo be a team player by effectively collaborating and being a positive influence to your colleaguesTo be adaptable and think outside the box to proactively address potential roadblocks and/or issuesYour Journey To Success1 MonthComplete STartUp and MeasureUp (ServiceTitan’s New Hire Orientation program)Learn the SDR function - Value of role and opportunity, expectations, and ground work to execute day to day functionsDeep dive into understanding trades industry, customer persona, and ICPMeet the amazing XDR team and cross functional sister departments2 MonthsPass all SDR Onboarding certificationsBegin qualifying if prospects are a fit for ServiceTitan and handling discovery callsConfidently build and maintain sales pipeline, handle common objections, and reinforcement of product value3 MonthsFully ramped SDR hitting, or exceeding, quotaDeveloped rapport and collaborative partnerships with other Titans to achieve goalsWeekly 1:1’s with manager for continuous development and career pathing12 monthsContinually hitting and exceeding quotaMentor and resource for incoming SDR’sCareer development for future opportunities within the organizationAbout ServiceTitanServiceTitan is the world’s leading and fastest-growing software technology platform for the trades, a trillion-dollar global industry. We help small business entrepreneurs run and grow their businesses. For more information about ServiceTitan, visit & BenefitsWork/Life Balance: flexible work schedule, flexible PTOFamily-Friendly Benefits: extended parental leave, pregnancy support, 20k in adoption reimbursement, Snoo Smart Sleeper, back-up childcare credits, legal benefit, discounted pet insuranceEnrichment: ongoing learning culture with access to Linkedin Learning and professional development workshops, diversity charter groups, orientation program, career pathing opportunities, mentorship programsHealth & Wellness: company-paid medical/vision/dental/life insurance/disability, employer HSA contribution, free One Medical membership, care coordination support, 401(k) with company match, stipend for home office equipment/supplies, gym discounts, monthly cell phone stipendEqual Opportunity EmployerServiceTitan does not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. At ServiceTitan, our mission is to help our Titans and customers achieve the extraordinary. We are an equal opportunity employer and we celebrate the diversity that each Titan brings to the table. We believe that the convergence of fresh, unique perspectives and experiences from all walks of life is what makes our product and culture so great - and there's always room for more.Life at ServiceTitan |