System Administrator I -Desktop Support - Military veterans preferred

ManTech (


  full-time   employee

United States

Secure our Nation, Ignite your Future

Position Description:

The Systems Administrator I - Desktop Support are the Tier 1/ 2 team members of an Information Technology (IT) Enterprise Desktop Support team responsible for the IT-related end client computing requests, patching, and deployment for the customer’s IT business and mission- focus enterprise systems. The Systems Administrators will be directly responsible for planning, receiving, prioritizing, documenting, and actively managing end user computing (EUC). Systems Administrator will use common vendor provided, as well as custom internal, management tools to provide consistent desktop configuration and end-user experience. The Systems Administrator must be comfortable handling complex development requirements independently as well as be capable of supporting internally escalated tickets from the IT Enterprise Service Desk team.

The IT Enterprise Desktop team supports a wide array of systems, applications, and services spanning desktop operating systems (OSs), high-performance graphic workstations, thin clients, huddle room conferencing systems, printers, scanners, multifunction printers, and end points on a cross domain solution.

Position Qualifications:

  • Shall have 3 or more years of experience working in an enterprise IT desktop administrator role.
  • Demonstrated experience deploying and managing EUC of Microsoft Windows desktop platforms or ThinLinux.
  • Demonstrated experience providing Desktop Support services to a variety of EUC platforms and applications such as thick, thin, and zero clients – both “physical” and “virtual” – persistent and non-persistent (Citrix, Virtual Apps and Desktops (formerly XenDesktop), appV, and Windows Terminal Services).
  • Demonstrated experience working directly with customers – in person or over the phone
    • to elicit all necessary details to capture their IT end-client computing requirements accurately and completely.
  • Demonstrated experience with Microsoft and third-party application software installation, configuration, life cycle management, and inventory.

  • Demonstrated experience patching operating systems, Microsoft, and third-party patching.
  • Demonstrated experience working with remote monitoring and management tools to troubleshoot, assess, and resolve issues across a globally dispersed IT enterprise.

Shall meet the Cyber IT/Cybersecurity Workforce (CSWF) System Administrator (451); Intermediate Level for SECNAV M-5239.2 compliance. (See Navy Cool WebSite)

Education: Bachelor Degree from accredited University; or CNSSI/NTSSI 4015-Systems Certifiers/4016-Risk Analysts; OR

Certification: CompTIA Security+ ce; or

GIAC Security Essentials Certification (GSEC); or Systems Security Certified Practitioner (SSCP)

For all positions requiring access to technology/software source code that is subject to export control laws, employment with the company is contingent on either verifying U.S.-person status or obtaining any necessary license. The applicant will be required to answer certain questions for export control purposes, and that information will be reviewed by compliance personnel to ensure compliance with federal law. ManTech may choose not to apply for a license for such individuals whose access to export-controlled technology or software source code may require authorization and may decline to proceed with an applicant on that basis alone.

ManTech International Corporation, as well as its subsidiaries proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital status, physical or mental disability, status as a Disabled Veteran, Recently Separated Veteran, Active Duty Wartime or Campaign Badge Veteran, Armed Forces Services Medal, or any other characteristic protected by law.

If you require a reasonable accommodation to apply for a position with ManTech through its online applicant system, please contact ManTech's Corporate EEO Department at (703) 218-6000. ManTech is an affirmative action/equal opportunity employer - minorities, females, disabled and protected veterans are urged to apply. ManTech's utilization of any external recruitment or job placement agency is predicated upon its full compliance with our equal opportunity/affirmative action policies. ManTech does not accept resumes from unsolicited recruiting firms. We pay no fees for unsolicited services.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access as a result of your disability. To request an accommodation please click and provide your name and contact information.