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Account Manager - Military veterans preferred

SupplyCore (


  full-time   employee

United States

Position Purpose:
â?¢ This position is responsible for managing customer relationships within a given region and upholding the contractual requirements. Responsibilities include identifying potential customers, presenting SupplyCore contracts and contracting vehicles, gathering customer implementation data and working with the Operations department to establish customers, identify and communicate needs as well as communicate benefits and opportunities. This position is also responsible for planning and presenting forecasts and schedules in addition to meeting with customer activities and government agencies on a regular basis.

Essential Functions: This job description is not meant to exhaustively encompass all potential job responsibilities, but rather provide an overview of the key responsibilities assigned to this position. Other duties may be assigned with or without notice. Reasonable accommodations may be made to permit those with disabilities to perform the essential functions of this position.
â?¢ Identifies and removes obstacles to customer penetration, conversion and customer disputes/complaints in timely fashion in conjunction with the assigned Client Support Representative.
â?¢ Documents account information, forecasts and constraints in the appropriate location.
â?¢ Generates follow-up leads via marketing campaigns, suppliers, internet inquiries and by DLA Troop Support, GSA, CSDs and other sources.
â?¢ Establishes new accounts by calling into target accounts, seeking customer referrals and tracking opportunities at prospect sites.
â?¢ Establishes and documents new contacts at customer and prospect sites through referrals and cross penetration.
â?¢ Increases current customer sales through increased penetration, presentation of contracting alternatives and establishing additional contacts at customer sites.
â?¢ Visits customer sites frequently to discuss relationship status and seek order opportunities.
â?¢ Presents contractual support options to company and contract vehicle benefits to customer and prospects.
â?¢ Continuously develops and increases knowledgebase of US Military and US Government operations.
â?¢ Performs other duties as assigned.
Hours of Operation
â?¢ This position will operate Monday-Friday 8:00 a.m. â?? 5:00 p.m.
â?¢ As needed, this position may exceed standard operating hours.
Travel Requirements
â?¢ Travel requirements for this position are extensive. Expect approximately 50% of the time to be spent traveling.
Supervisory Responsibilities
â?¢ None

Knowledge and Skill Requirements: any combination of equivalent education and work experience will be considered.
â?¢ Bachelor's degree in business or related field or equivalent experience
Work Experience:
â?¢ Three years' experience with Military Supply Activities or Government Sales.
Skill Based Requirements:
â?¢ Excellent communication skills both written and verbal.
â?¢ Exceptional presentation skills.
â?¢ Proven ability to work in a self-directed environment and follow through on details.
â?¢ Proven ability to meet deadlines.
â?¢ Strong technical writing skills.
â?¢ PC proficiency working with MS Office (SharePoint, Excel, Word, Outlook).
â?¢ Must have a valid driver's license.
â?¢ Successful completion of the standard background check.
â?¢ Successful completion of the Department of Defense Common Access Card (CAC) Background Investigation and obtain a CAC, which includes a Federal Bureau of Investigation (FBI) fingerprint check, and a National Agency Check with Written Inquiries (NACI) check.
â?¢ Maintaining CAC eligibility.
Physical Demands: The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
â?¢ Sedentary Work - Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, push, pull or otherwise move objects, including the human body. Sedentary Work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
â?¢ The individual in this position will be required to regularly communicate with internal and external customers and staff. Must be able to exchange information clearly and accurately in all situations.
â?¢ Ability to be mobile and travel to and from various customer locations.
â?¢ Regularly operates a computer and other related equipment.

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