SharePoint Support Officer - Military veterans preferred

Title:

SharePoint Support Officer

A career with KBR could change your life……

At KBR we are constantly looking at ways to improve the way in how we do things. Creativity, collaboration and excellence is what KBR’s core is made up of. Does this resonate with you?

We value an inclusive and diverse work environment and we are working together to build a culture that embraces each other’s unique strengths and experiences.

Our people are important to us, you are what makes our business successful; therefore we realise it is important to nurture a culture of trust giving you the freedom to step up and take opportunities that will challenge you and push your career to the next level. We will encourage you to work in a way that suits you and look forward to discussing what you will need to help you be successful.

What you will be working on

SharePoint Support Officer provides support and site administrator role functions for SharePoint and associated sites. The role works closely with our Digital Team and internal/external clients. Support tasks include, troubleshooting and technical support, configuration, workflow logic and migrations. You will be required to respond to requests and incidents in line with agreed SLAs.

You will be responsible for providing training and developing training resources (and associated documentation) for users, content providers and managers of the SharePoint sites. The position requires excellent communication and interpersonal skills, working with end users (including SharePoint content managers), developers and other technical roles.

The position is ideally suited to candidates with an interest in growing capabilities to complimentary products supporting the KBR ecosystem including Nintex and MS Power Platform etc…

Scope of the role

• Provide support including: permissions, site configuration, management of metadata, search indexes etc…
• Troubleshooting, responding to service requests and resolving to technical issues (working with other technical roles as required) to agreed SLAs
• SharePoint migrations
• Contributing to SharePoint policies and strategies
• Reporting on SharePoint metrics
• Development of training resources for end users, content providers and managers
• Training end users, content providers and managers

Qualifications and experience

• Tertiary qualifications in field of Computer Science, Data Science, Information Systems or similar.
• Suitably experienced with SharePoint support/service delivery and site administration roles
• In-demonstrated technical understanding of SharePoint online and related technologies
• Understands where SharePoint and Nintex fits within an organisation and how it relates to IT systems and services.
• Experience in developing and delivering technical training
• Demonstrated problem-solving mindset – sound analytical capabilities.
• Excellent communication skills, with the ability to work alone or as part of a team

Benefits of KBR

• We offer flexible and family friendly working arrangements including flexibility with hours as well as your work location
• Ongoing professional development opportunities
• Employees may benefit from up to 8 additional hours of accrued flexible leave every 4 weeks
• A global business with a local feel
• A variety of work across a wide range of projects and market sectors
• An opportunity to work with technically eminent professionals

What we do

KBR’s Infrastructure Services Australia business offers a wide range of professional consulting services to private and public sector clients to deliver projects of any size in both urban and remote environments in transport, water and environment, buildings, defence infrastructure and program management consultancy. Our workforce of over 750 is technically and geographically diversified to match the characteristics of our principal markets and has the capability to service our clients’ requirements through all phases of project development and implementation.

So how do I apply?

If what you've read resonates with your values, experience and career aspirations then we want to hear from you! Just click apply and upload your resume and cover letter.

KBR values an inclusive and diverse work environment and we encourage candidates from all backgrounds to apply. Our hiring decisions are based on the key requirements of each role and candidates are selected based on their unique strengths and experiences.

KBR is a global provider of differentiated professional services and solutions across the asset and program life cycle within the government services and technology sectors. KBR employs approximately 28,000 people worldwide with customers in more than 80 countries and operations in 40 countries. ?

KBR is proud to work with customers across the globe to provide technology, value-added services, and long- term operations and maintenance services to ensure consistent delivery with predictable results. At KBR, We Deliver.

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Please be advised that KBR will never ask a potential job seeker for any sort of advance payment as part of the recruiting or hiring process, and candidate profiles are carefully managed to protect personal information.