Navy Desktop Refresh Technician - Military veterans preferred

2021-06-03
SAIC (www.saic.com)
Other

/yr

  full-time   employee


San Diego
California
United States

Description

SAIC is looking for U.S. Navy Desktop Refresh Technician to support a US Navy client in San Diego, CA. This position is remote from home with travel up to 75% CONUS and OCONUS to various Navy bases.  Over-time is possible for this role.

Job Duties:

  • Implement replacement PCs, deploy mission critical software, messaging and command data to new hardware equipment.
  • Responsible for the staging, imaging, and deployment of new desktop/laptop machines and migration of user data.
  • Image and push applications packages to new workstations.
  • Troubleshooting and repairing hardware and network connectivity issues.
  • Perform asset management for site-specific properties, including custody transfer, daily status report and tracking of assets using Microsoft Access database.
  • Manage trouble tickets. This includes tracking resolution progress and updating customers on ticket status

Travel 75% to OCONUS and CONUS locations

Qualifications

Required Education and Experience:

  • AA Degree in related discipline and three (3) years related experience; Or, High School and five (5) years related experience with relevant certification.

Required skills:

  • Current Security+, CASP, or CISSP
  • 2 years Desktop Support/PC Technician experience
  • Windows OS, Software applications Operating Systems and light network experience
  • Possess excellent problem-solving and customer service skills
  • Excellent communication skills.
  • Must be able to carry 15 pounds.

Required clearance:

  • Must have an active Secret security clearance.

Travel Requirement:

  • Travel 75% of the time

Target salary range: $55,001 - $65,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.