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Phone Customer Support Agent Opportunities! - Military veterans preferred

2021-10-05
ModSquad, Inc. (www.modsquad.com)
Customer Service

/yr

  part-time   contract


Remote
Tennessee
United States

Apply Here: https://jobs.lever.co/modsquad/77a9c7e1-2589-4096-a620-281c9e3bbba1?lever-origin=applied&lever-source%5B%5D=MR

ModSquad supports multiple top tier digital brands, gaming companies and e-Commerce businesses with "A Game" in Phone Customer Support!

Here's what it takes to make our team and if you have the following, we've got a home with ModSquad!

1. Agility, Empathy, Street Smarts
2. Fully developed verbal skills
3. There is never a problem, only solutions
4. Resilience and a will to succeed

***Incentives available for select projects***

What's in it for you:
Plenty of work opportunities
Smart and supportive leaders
Flexible self-scheduling
Once a team member, access to 'Hot Gigs' postings, pick your project
Work from home
Market-based rates - Discussed during your first interview
Paid orientation
What are we looking for:
Phone customer support skills/experience
Agents interested in creating an excellent experience for the customer
Professional delivery of customer support
Team friendly
You are tech savvy
You have solid spoken English language skills
Availability:
20 hours per week or more, based on your needs
***Shifts vary based on selected projects***
Immediate projects
Requirements:
Ability to pass background check
Dedicated laptop or desktop computer with Windows 10 or above
Quality headset for phone projects
Quiet workspace
Willingness to install MSQ security software and 2FA app on phone

***PRO TIP 1***: Take your time and make sure you do a thorough job in completing your application. Your responses should be grammatically correct and comprehensive. This will greatly increase the probability of scoring an interview!
***PRO TIP 2*** Please make sure that your resume clearly details your customer support background and experience

Who is ModSquad?
ModSquad is an award-winning global provider of managed digital engagement services. Our 10,000+ Mods chat with customers, moderate web content, manage communities, and buzz in social media for many of the world's coolest brands, including the NFL, Zendesk, and Topps, to name a few. ***Pay rates vary by client and are not negotiable. Rates will be disclosed during the interview process.

ModSquad is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), gender, national origin, ancestry, age, physical or mental disability, military status, status as a veteran or disabled veteran, sexual orientation, gender identity or expression, marital or family status, genetic information, medical condition, or any other basis protected by applicable federal, state, or local law, ordinance, or regulation.


Fast Apply This is a Fast Apply job. Post your resume once to MilitaryHire, and apply with only two clicks.
Perfect if you are searching for a job using your phone.

 

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