System Administrator - Military veterans preferred

2021-07-14
ManTech (www.mantech.com)
Other

/yr

  full-time   employee


Mather
California
95655
United States

Secure our Nation, Ignite your Future

Become an integral part of a diverse team while working at an Industry Leading Organization, where our employees come first.  At ManTech International Corporation, you’ll help protect our national security while working on innovative projects that offer opportunities for advancement.

Currently, ManTech is seeking a motivated, career and customer-oriented System Administrator to join our team in the Sacramento, CA area.

Responsibilities include, but are not limited to:

As an onsite Systems Administrator on this project, you will be supporting the Department of Veterans’ Affairs.  You’ll analyze problem areas and opportunities for improvement in this mission critical network.

This position is located onsite at the Veterans' Administration facilities including Medical Centers with daytime hours and potential for weekend hours.

  • Performs installation, configuration, maintenance, testing and troubleshooting tasks in support of the IT customers.    

  • Diagnose and resolve customer related hardware/software issues utilizing the Service Now tool.   Track and document all system changes, problems, issues, and work tasks within Service Now.

  • Provisioning of newly procured endpoints to include desktops, laptops, printers, and mobile devices. Perform imaging, desktop support, adds/moves and changes.

  • Install OS Patch installation/patch removal (if applicable), OS upgrades and Commercially Available Off-the-Shelf (COTS) software.

  • Provide user management account support where Elevated Privileges (EP) may be required.

  • Perform software application installation and configuration based on change order instructions.

  • Utilize log data and system administration tools to diagnose system hardware and software problems, repair, and re-configure or replace defective system components as indicated.

  • Perform system monitoring and analysis on assigned systems to discover risks and inadequacies, and provide recommendations on the need for expansion, enhancement or revision.

  • Utilize Microsoft System Center Operations Manager (SCOM) and SCOM tools to troubleshoot performance issues and deploy software packages, to include Scripting, McAfee and other VA standard tools.

  • Performs inventory functions to include managing pagers and turn-ins including performing media sanitization, disposal and/or turn in of equipment.

  • Ability to troubleshoot problems and issues identified by customers and implement corrective actions.

  • Perform routine audits of systems and software to determine utilization and adequacy for demand, and compliance with current hardware and software site license regulations and requirements.

  • Performs general maintenance activities, printer deployment/repair, software installations, EHRM prep and equipment refreshes. May include occasionally pulling old cables from server room as needed.

  • Perform asset management to include asset inventory, audit and tracking, asset administration and reporting, integrated IT asset portfolio, and history and forecasting, automating the asset management process as necessary.

  • May occasionally answer door and escort personnel as needed. 

Basic Qualifications:

  • B.S. degree in Computer Science, Electronics Engineering, or other engineering or technical discipline. In lieu of degree, 8 years of additional relevant experience may be substituted.

  • Must have experience with Experience with maintaining system efficiency.

  • Must have Experience in maintaining troubleshooting a wide variety of systems and networks to include high volume/high availability systems. 

  • Must have knowledge of several debugging protocols and processes.

  • Must be able to troubleshoot problems and issues identified by customers and implement corrective actions quickly.

Security Clearance Requirements:

  • Public Trust / Suitability

Physical Requirements:

  • The person in this position needs to frequently traverse around the site campus transporting equipment to various office buildings.  Position also requires occasional unpacking/moving & installation of IT equipment weighing up to 25 pounds (or greater with additional assistance).  In addition, they may frequently position self to maintain computers/pull cords under desks and in server closets.

For all positions requiring access to technology/software source code that is subject to export control laws, employment with the company is contingent on either verifying U.S.-person status or obtaining any necessary license. The applicant will be required to answer certain questions for export control purposes, and that information will be reviewed by compliance personnel to ensure compliance with federal law. ManTech may choose not to apply for a license for such individuals whose access to export-controlled technology or software source code may require authorization and may decline to proceed with an applicant on that basis alone.

ManTech International Corporation, as well as its subsidiaries proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital status, physical or mental disability, status as a Disabled Veteran, Recently Separated Veteran, Active Duty Wartime or Campaign Badge Veteran, Armed Forces Services Medal, or any other characteristic protected by law.

If you require a reasonable accommodation to apply for a position with ManTech through its online applicant system, please contact ManTech's Corporate EEO Department at (703) 218-6000. ManTech is an affirmative action/equal opportunity employer - minorities, females, disabled and protected veterans are urged to apply. ManTech's utilization of any external recruitment or job placement agency is predicated upon its full compliance with our equal opportunity/affirmative action policies. ManTech does not accept resumes from unsolicited recruiting firms. We pay no fees for unsolicited services.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access http://www.mantech.com/careers/Pages/careers.aspx as a result of your disability. To request an accommodation please click careers@mantech.com and provide your name and contact information.