Veterans Affairs Business Analyst - Military veterans preferred



  full-time   employee

United States


SAIC and its Veterans Affairs (VA) Practice is one of the largest and fastest growing providers of consulting services to the Federal market.  SAIC is creating professional opportunities for those seeking a growth oriented business environment. Our professionals work with Government agencies and organizations to create efficiencies, increase organizational and human performance, reduce costs, improve operating results, and achieve mission success.


SAIC is deploying a multidisciplinary team of experienced professionals to provide technical management and support services that will assist in delivering effective, consistent and timely project management execution throughout the Software Development Life Cycle (SDLC).  SAIC is seeking a Business Process Analyst to support project management activities across a broad spectrum of Office of Information & Technology (OI&T) projects.


Duties to include:

  • Maintain business process maps and workflows and update them as software requirements or process improvements are implemented – work with Enterprise Architect to ensure cohesiveness in improvements
  • Intake, upload, track, and manage business requirements solicitation and quality, and user stories in requirements management and configuration management tools (e.g. Jira, GitHub, etc.)
  • Develop and maintain requirements traceability linking epics to sub epics to user stories
  • Develop queries in requirements management tools to produce ad hoc and recurring reports
  • Review and edit customer-facing documents and work products for quality
  • Develop, create, review, maintain, and update application-related documentation and support preparation of training material in a relevant, accurate and user-friendly manner
  • Analyze and decompose complex requirements, perform gap analysis, and recommend solutions based on research, facilitate change and configuration management
  • Conduct thorough research activity to ensure that functional and competitive requirements are met and that the developed application is per the requirements
  • Facilitate executive-level virtual meetings; prepare meeting agenda, capture meeting minutes, and track outcomes and action items
  • Work proactively and independently to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
  • Plan, monitor, and control relevant tasks outlined in the contract and statement of work
  • Function as part of an integrated team sharing products, best practices, and information across the portfolio
  • Perform related duties as assigned by supervisor



Required Education and Experience: 

  • A Bachelor’s Degree in a business discipline, Operations Research, Mathematics, Computer Science, Cost Accounting, or a related scientific field with at least 5 years of experience in related field is required.
    • Note that 8 years of additional relevant experience may be substituted in lieu of Bachelor’s Degree.
  • SAFe Certification is highly preferred
  • Ability to obtain a Public Trust security clearance.
  • Experience in stakeholder management
  • Experience with quality control and quality review of requirements within the SAFe Agile process
  • Experience in analyzing large amounts of data and other business processes to form ideas and fix problems
  • Proven ability to conduct meaningful research about new processes and software and present results that are clear and effective
  • Experience in identifying potential solutions to business issues or problems
  • Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers


Preferred Qualifications: 


  • Experience working as a contractor or an employee for the Department of Veterans Affairs (VA)
  • Experience in business process mapping, identifying business requirements/needs and creating initiatives based off those requirements/needs
  • Experience working in a consulting environment and understanding of client/customer relations
  • IIBA Certification – Institute of Business Analysis
  • Knowledge of end-to-end systems, particularly with excellent industry knowledge and expertise (mortgage and loan guaranty)
  • Ability to work under pressure, coordinate multiple assignments at once, and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
  • High attention to detail
  • Strong problem-solving and analytical skills


Target salary range: $45,001 - $55,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.