PC Hardware Deployment Lead - Military veterans preferred

2021-11-23
SAIC (www.saic.com)
Other

/yr

  full-time   employee


Washington
District of Columbia
20427
United States

Description

Essential Duties and Responsibilities: 

  • Excellent analytical, organizational, problem solving, presentation and writing skills are essential
  •  Act as Point of Contact (POC) managing IMACs (Installs, Moves, Changes, & Adds) activity.
  • Responsible for managing and coordinating IMAC tasks, team schedule and projects
  • Update related deployment activity information to internal partners. 
  • Identify and address all deployment issues in a timely manner or as directed by Management. 
  • Work in coordination with the different teams to address hardware/software issues within the OS image. 
  • Process, assign to and coordinate tasks with IMAC and asset management teams. 
  • Update warehouse inventory record and perform quarterly inventory and audit checks of IT equipment. 
  • Perform additional duties as assigned.

Qualifications

Qualifications: 

  • At least Associate Degree with 5 yrs. experience or equivalent
  • Hardware/Software Deployment Hardware breakfix experience Asset management experience (with SunFlower or ServiceNow)
  • Proven experience with imaging platform and technology (SCCM, McAfee Encryption)
  • Experience with IT Ticketing System
  • MS Office/Office 365 Suite
  • Proven leadership skills and experience 
  • Solid organizational and time management skills. 
  • Ability to multi-task under tight deadlines 
  • Strong attention to detail. 
  • Excellent focus driven on task/deadline responsibilities. 
  • Ability to work well in both a team setting and as an independent contributor. 
  • The ability to work under pressure and make sound decisions 
  • Must be able to successfully pass all applicable background screening tests.

Nice to Have:

  • Dell Certification
  • HDI Certification
  • A+ Certification


COVID Policy: Prospective and/or new employees are required to adhere with SAIC's vaccination policy. All SAIC employees must be fully vaccinated and they must submit proof of vaccination on their first day of employment. Prospective or new employees may seek an exemption to the vaccination requirement at and must have an approved exemption prior to the start of their employment. Where work is performed strictly at a customer site, customer site vaccination requirements preempt SAIC's vaccination policy.