Desktop Support Technician - Military veterans preferred



  full-time   employee

United States


SAIC is in need of a Desktop Support Technician in the Naval Surface Warfare Center, Carderock, Maryland to support the Information Technology Group. Candidate must be knowledgeable in patching Windows workstations using products such as Microsoft System Center Configuration Manager (SCCM). They must also possess a general understanding of using Group Policy Objects to implement security requirements on Windows workstations and have the ability to apply standard system OS images, trouble-shoot workstations, and resolve networking issues. Familiarity with the Defense Information Systems Agency (DISA) Security Technical Implementation Guides (STIGs) (or equivalent guides/instructions/directives is a major plus.

 May be able to work temporarily remote due to Covid 19.


Education and experience:

  • AA degree and 3 years of experience; or H.S. and 5 years of experience; years of experience may be substituted for a degree as well as relevant certifications such as A+, N+, S+, etc.

Required skills:

  • Minimum two (2) years of troubleshooting Microsoft supported workstations.
  • Must have workstation experience using Microsoft System Center Configuration Manager (SCCM).
  • Must be able to resolve networking issues.
  • Must be familiar with Defense Information Systems Agency (DISA) Security Technical Implementation Guides (STIGs) and Group Policy Objects.

Certification Requirement:

  • Must have an active Security + CE certification.

Clearance requirement:

  • Must have a Secret security clearance

COVID Policy: Prospective and/or new employees are required to adhere with SAIC's vaccination policy. All SAIC employees must be fully vaccinated and they must submit proof of vaccination on their first day of employment. Prospective or new employees may seek an exemption to the vaccination requirement at and must have an approved exemption prior to the start of their employment. Where work is performed strictly at a customer site, customer site vaccination requirements preempt SAIC's vaccination policy.