The S&OP (Sales &Operations Planning) Governance Manager role is a critical component in driving and sustaining Global improvement in the S&OP process.
Governance Managers are hired as subject matter experts in at least 1 to 2 steps in the S&OP process and will partner closely with Global, Regional, and cluster leadership teams to embed & continually improve a Globally harmonized and sustainable S&OP process, metrics and governance in each cluster.
Navigators are expected to expand their S&OP within the role to become:
Subject matter experts across all or most steps
Subject matter expert of the S&OP feeder processes and their flow into the steps
Regarded as global S&OP experts that can operate at high level of performance across different functions and geographies- leads the S&OP Navigator team in the development of global S&OP strategy and practical process/tool design including wiring to global mega processes (i.e. End to End, Growth Plans, etc.)
Regarded as a local trusted advisor and strategic team member that can facilitates the planning and execution of business changes in processes, mindsets & behaviors
Essential Duties and Responsibilities:
Governance Managers will be accountable for:
Driving continuous improvement into the Global S&OP process and program as part of Global S&OP team by:
Providing functional input into global S&OP process design, standard metric definition, and enabling toolset design.
Maintaining and publishing global S&OP process documentation.
Partnering with S&OP Global Process Owner and BPT (IT) to automate the delivery of standard S&OP metrics and reporting packs.
Keeping current with industry best practices and applying best practices to SCJ S&OP process, in alignment with the governance process.
Training and coaching other S&OP Governance Managers.
Sustaining and improving Regional/Cluster S&OP process and its execution by:
Engaging with regional and cluster leadership to align on S&OP continuous improvement plans and then leads cross-functional teams to deliver S&OP metrics and capabilities.
Maintaining S&OP capabilities through training and coaching of cluster & regional teams.
Assessing and scoring S&OP performance, and publishing metrics on the health of the S&OP process at cluster and regional level
Facilitating root cause analysis of process breakdowns and continuous improvement in the S&OP process with cross-functional team
Ensuring guidance and alignment on corrective actions for metric or process failure, inform regional and cluster management committee of action plans
Driving the continuous improvement initiatives in the functions
Provide highly valued strategic consulting support and guidance through key initiatives
Develop strategic win-win partnerships with other functional support areas
Influence stakeholders to improve S&OP integration with other Mega Processes (IGP; NPDs; S&OE).
Serve a lead role in articulating the vision and strategy of the S&OP team and how it can become a driver of business value.
Required Skills / Experience / Competencies:
University Degree, or military experience considered in lieu of education requirement.
5-8 years of direct/relevant experience.
Preferred Skills / Experience / Competencies:
Advanced Degree highly preferred.
Candidates must be able to proactively communicate effectively at all levels of the organization including the Regional Senior VP level.
Strong Preference for 3+ years Planning experience, preferably in Demand Planning
Demonstrated influencing skills.
Navigate in a matrix organization.
Self-starter and ability to manage themselves effectively as they may be located remotely from manager and team.
Visible leadership, influencing, communications and relationship building.
Managerial courage and proven leadership skills to be successful as it is their role to highlight issues and opportunities, often with individuals much higher in the organization.
Good understanding of different functions participating in the S&OP process, ability to adjust style and arguments to functional needs/benefits
Open mindset to receiving feedback: balancing between demand of the S&OP participants and push of the global process owners
Strong analytical skills for facilitating problem solving and root cause analysis
This is a full-time first shift position who will need to periodically attend off-shift virtual calls to interact with the rest of the S&OP Governance Manager team. Consistent with accountabilities, Governance Managers will be required to travel to clusters within each Region, and less frequently, to locations outside of their Region.
Qualified candidates must be legally authorized to work in the United States.
Other duties, responsibilities and activities may change or be assigned
at any time with or without notice as assigned by the Manager. The job description
does not constitute a contract of employment and the position remains at-will.